can't send, can't receive

[charlie]

Hi, I have yahoo plus and configured my vista mail, and i can't send or
receive mails. It does not give me an error, it just start trying to send and
then say disconected. Please, any advice? Thanks

 

[Gary VanderMolen]

Make sure your settings for that account agree with this:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html

If all that checks out, which antivirus are you running? Some of them
cause problems with Windows Mail over time.

 

[PA Bear [MS MVP]]

Contact Yahoo Support or uncheck the "Always connect via..." option in the
account's settings.

 

[charlie]

Hi, I did what you said, now I can receive but i can't send. I turned off my
antivirus bc I read norton is a problem but it did not help. Any other
advice? Ah the error message is

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop-smtp.bt.mail.yahoo.com', Server:
'plus.pop.mail.yahoo.com', Protocol: POP3, Port: 995, Secure(SSL): No, Socket
Error: 10053, Error Number: 0x800CCC0F



Thanks, I like your help; I read a lot from you, thanks

 

[charlie]

Sorry, I can send but not receive, and the error is


Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop-smtp.bt.mail.yahoo.com', Server:
'plus.pop.mail.yahoo.com', Protocol: POP3, Port: 995, Secure(SSL): No, Socket
Error: 10053, Error Number: 0x800CCC0F



thanks

 

[Gary VanderMolen]

Double-check the instructions at that URL link I gave you. You don't have all
of the settings. One that is missing for sure:
Go to Tools, Accounts, select that account, Properties, Advanced,
then checkmark the box for the SSL option (two places).

 

[charlie]

Thank you, it really worked. I did check two places and now it is working.
Thank you a lot, you are very helpful!!!

 

[Gary VanderMolen]

You're very welcome. Thanks for reporting back.