Can't see new appointments and contacts after outlook crashed

[Guest]

Hi,

I went over the 2GB limit for the pst file in Outlook 2000. I had to use the
Microsoft truncation tool, and the detect and repair to recover my emails.
After I cleaned up my emails and restored outlook, I found out that all my
new appointments don't show up on the calendar view. I also noticed that my
new contacts don't appear in the main contact window. I only see telephone
numbers until I open each contact to see the name and other information.

How can I restore outlook to the state before the crash?

I appreciate any help anyone can provide

 

[Brian Tillman]

I went over the 2GB limit for the pst file in Outlook 2000. I had to
use the Microsoft truncation tool, and the detect and repair to
recover my emails. After I cleaned up my emails and restored outlook,
I found out that all my new appointments don't show up on the
calendar view. I also noticed that my new contacts don't appear in
the main contact window. I only see telephone numbers until I open
each contact to see the name and other information.

How can I restore outlook to the state before the crash?

Using the truncation tool does cause data loss. While the PST may open,
there may be no good way to restore data to the way it was before the glitch
except for manually making changes. It may be helpfule to post the exact
method you used to "clean up emails and restore Outlook".

 

[Guest]

I downloaded a file from Microsoft called 2gb152.exe to delete emails from
the outlook .pst file to bring its size below 2gb. I then used the Inbox
Repair tool in Outlook to repair the pst file. I was then able to open
outlook using the repaired pst file. I lost about 30 days of incoming and
outgoing emails, but that wasn't a problem. I then deleted all of the old and
unnecessary email messages. The problems that I'm facing at this time are:

-New appointments are hidden and I can only see them when I sync my pc and
phone. So that tells me they are there in outlook but I can't see them.
- New contacts show only telephone numbers without a name or address unless
I open each contact.

- I cannot archive my emails after the repair.
- I cannot see the body of the sent emails in the preview pane; I have to
open each sent message to read the email. This only applies to messages sent
after the recovery of the pst file. When I click on one of these sent email
messages, the following message is displayed in the preview pane" This item
contains active content that cannot be displayed in the preview pane. Open
the item to read its content".

Well, this is my story for the past week or so.

I'm thinking about buying Office 2007 hoping that in 7 years Microsoft had
developed a better Outlook program. But I don't know how to move my emails
from the current pst file to the new one.

Thanks in advance for any help or advice you can provide.

Al Sholi

 

[Brian Tillman]

I downloaded a file from Microsoft called 2gb152.exe to delete emails
from the outlook .pst file to bring its size below 2gb. I then used
the Inbox Repair tool in Outlook to repair the pst file. I was then
able to open outlook using the repaired pst file. I lost about 30
days of incoming and outgoing emails, but that wasn't a problem. I
then deleted all of the old and unnecessary email messages. The
problems that I'm facing at this time are:

-New appointments are hidden and I can only see them when I sync my
pc and phone. So that tells me they are there in outlook but I can't
see them. - New contacts show only telephone numbers without a name
or address unless I open each contact.

After repairing a PST in this manner, I would advise starting a new PST,
making it your delivery location, then cleaning up the old one as much as
possible, after which moving the remaining old data to the new PST. If
you're using a version of Outlook that requires ANSI PSTs, then consider
using more than one PST at a time so as to keep them both manageable.