Can't retrieve e-mail using outlook express

[Guest]

I get this message off and on during the week. My internet provider hasn't
been able to help.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.east.cox.net', Server: 'pop.east.cox.net',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F

What do I have to do to get rid of it? I am properly connected. Any ideas?
Thank you very much.

 

[Robert McEvoy]

Try resetting for account go to tools , account , profile mail
copy all the information that you correctly using for both new and mail
General , server , connection
remove the account , then go back and add the account
Had the same problem
Bob

 

[Gordon]

I get this message off and on during the week. My internet provider hasn't
been able to help.

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.east.cox.net', Server: 'pop.east.cox.net',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F

What do I have to do to get rid of it? I am properly connected. Any ideas?
Thank you very much.

Have you checked your ISPs website for possible outages?

 

[Guest]

Hi Jutta V.,

Have a look at this MSKB article:

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/kb/813514



Regards,