Can't restore a deleted email.

[JG]

Running Outlook 2003 SP1. I delete an email from my Inbox. Email goes
into the Deleted folder. I select the email from the deleted folder, drag
it over to the Inbox (essentially undeleting the email), but I get an error
message.

The message states: "Can't move the item. The item cound not be moved. It
was either already moved or deleted, or access was denied.".

Is this a config setting? How ca nI fix this? How can I turn on the
ability to do this?

any infor would be appreciated!

thanks,
joe

 

[chusome]

Sounds like your pst file is too big or corrupt. Once it gets to around
1.8 GB's it will start doing this.

First backup your pst file then try the inbox repair tool found here:

http://office.microsoft.com/en-us/assistance/HP010210641033.aspx


Also see:
http://support.microsoft.com/default.aspx?scid=kb;en-us;273122

The easiest thing to do is to create a new personal folder and move all
of your sent mail into it.

 

[Milly Staples [MVP - Outlook]]

If you wait for a while, can you move it back (30 minutes or so). Also, if
you close OUtlook (do not have the option to empty deleted items on exit
active) and reopen, can you move it?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, JG asked:

| Running Outlook 2003 SP1. I delete an email from my Inbox. Email
| goes into the Deleted folder. I select the email from the deleted
| folder, drag it over to the Inbox (essentially undeleting the email),
| but I get an error message.
|
| The message states: "Can't move the item. The item cound not be
| moved. It was either already moved or deleted, or access was
| denied.".
|
| Is this a config setting? How ca nI fix this? How can I turn on the
| ability to do this?
|
| any infor would be appreciated!
|
| thanks,
| joe