Can't resolve DNS names....

[Guest]

Ok, I've tried everything, so I hope that someone here has another idea. The
problem is that my computer cannot resolve DNS hostnames. I am connected to
the Internet through a DSL modem and am running Windows XP Pro. Verizon does
not require a username and password to be sent, so basically I just have an
ethernet cable between the computer and modem. But, it is more complicated
than that...

Everything had been working fine until two days ago. I shut the computer
off around midnight after checking my e-mail. Then, the next morning, I
turned on the computer and was unable to connect to the Internet.
In the "Network Connections" menu, I can click on "Local Area Network." The
status is connected and, under "Support," there is a valid IP address and
valid DNS servers. If I click "Repair," the operation completes successfully
and I am given a new IP and the same DNS servers.
From the "command" prompt, I can successfully ping an IP address. But, if I
try to ping the name (such as www.microsoft.com) rather than the ip, the
operation fails.
I have uninstalled and reinstalled the network card with new drivers. The
network card is working properly.
I have also reset the TCP-IP stack using Micrsoft's knowledgebase
suggestion: "netsh int ip reset resetlog.txt". The operation compeleted
successfully, but I was still unable to conenct.
I also tried the utility "winsockxpfix.exe" to repair the stack. The
operation likewise completed successfully, but I still can't connect.
Please, please, please, if you have any suggestions, let me know. I'm
really at my wits end on this one!

Thanks and take care...

Richard

 

[philip ashley]

first check the contents of you 'Hosts' file

Start/Run notepad %systemroot%\system32\drivers\etc\hosts

minimum entry there should be

127.0.0.1 localhost

philip ashley