Can't remove a program

[Guest]

I have a program that has become corrupted and was asked to remove and
reinstall the program by the software company. When I pushed the
change/remove button nothing happens. I tried removing another program and
it worked fine. The program that I was trying to remove is a program I use
often, but that shouldn't have anything to do with this. I would be grateful
for any help.

Thanks

 

[RoadRunner]

Hi ... Try loading your computer in safe mode and then once loaded in safe
mode , Then try the add and remove programs area to uninstall the program ,
afterward just restart your computer , Now there is 2 ways of getting the
computer to load in safe mode , I have added a website showing you how its
done , I use method 1 , let us know if it work

http://www.bleepingcomputer.com/forums/index.php?showtutorial=61#winxo

.....

 

[RoadRunner]

I meant I use F8 method

Hi ... Try loading your computer in safe mode and then once loaded in safe
mode , Then try the add and remove programs area to uninstall the program
, afterward just restart your computer , Now there is 2 ways of getting
the computer to load in safe mode , I have added a website showing you how
its done , I use method 1 , let us know if it work

http://www.bleepingcomputer.com/forums/index.php?showtutorial=61#winxo

....

 

[Guest]

If u are an administrator try this
start run > regedit
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
open up the uninstall key, u will find the prog under that, right click and
delete
Restart the computer.

 

[MedRxman]

try re-installing the program then try to uninstall

 

[deango]

Hi MedRxman. Try the free utility at this site
http://www.regvac.com/ffreewar.htm for the Add/Remove Pro........It is
easy to read and follow. Keep a shortcut in your Quick Launch for easy
access. Regards.........deango

 

[Guest]

Hi

I'm having the very same problem. But when I go to the registry as you
suggest, the programme isn't listed. And yet it is in Add Remove Programmes
and the software starts at system start-up. Do you know why this might be?

 

[Rock]

Hi

I'm having the very same problem. But when I go to the registry as you
suggest, the programme isn't listed. And yet it is in Add Remove
Programmes
and the software starts at system start-up. Do you know why this might be?

Firstly, it's not a good idea to post your new question as a response to
someone else's thread. Start a new thread with your issue and provide all
the relevant information. In this case it would be nice if you listed what
the program is.

 

[Guest]

Thanks for the suggestion. I tried everything but reinstalling and
uninstalling worked.

 

[Guest]

Hi

Even the free utility didn't work. But reinstalling and uninstalling did.
If you don't mind, I've got a question about this utility. What does itmean
if a programme that I want to keep on my pc has a broken link in Add Remove
Programmes? Do I have to remove the link or remove and reinstall the
programme? I was surprised that three programmes had problems (and a red X
next to them) when I ran the utility. Not to sure how to proceed.