Can't reconnect mailbox!

[MLK]

Exchange 2000, Win2k3 DCs, single domain.

Just deleted an account from AD. We're now trying to reconnect the mailbox
from Exchange System Manager (right click, All Tasks | Reconnect) to a new
account but the Reconnect function is all grayed out.

What could be the problem?

Thanks.

 

[Nuevo]

Did you run the cleanup wizard and got the little red X icon?

Nue

 

[Leif Pedersen [MVP]]

Hi,

Run the mailbox cleanup wizard (or wait till tomorow) and try again.

Leif

 

[Alaa Alian Al-Ankar]

Dear MLK,

when you delete a mailbox linked for a user, you actually cutting the link
been implemented between the mailbox and the user. in order to reconnect the
the deleted mailbox to the same user or to another user:

1. open Exchange System Manager.
2. browse to the mailstore under where the mailbox was created, for example
: Administrative Group --> Servers --> First Storage Group --> Mailbox Store
(Exch Server Name) --> Mailboxes.
3. right click on Mailboxes Folder, and click "Run Cleanup Agent".
4. on the right side of the ESM, you fill find all the mailboxes of your
users created under this mailbox store in the right side of ESM screen.
5. search for the mailbox that you deleted, it will appear with a "Red X" on
the mailbox icon.
6. then right click on the Red X mailbox, and click on "Reconnect.....".
7. choose the new user account that you want to reconnect the deleted
mailbox to.
8. refresh the screen, now the Red X mark should be deleted and the mailbox
will be assigned to the new user.

please let me know if this information was helpful to you.

regards
Alaa Al-Ankar