Can't receive file transfers

[swfcno1]

Hi

I can receive file transfer though messenger 6.2 they
fail everytime.

Does anybody know what I need to do.

If I go into msn messenger tool, options, messenges and
remove the tick in the "scan files for viruses using:"
and remove norton it works but surely this isn't safe.

Any suggestion
Cheers

 

[Michael Katz [MVP]]

This sort of issue can occur if you're behind a non-UPnP firewall. If you
are, and have administrator access to the router, open ports TCP ports 6891
to 6900.

Post back if you still have problems with it. Personally, I avoid
file-trading via MSN because of how slow it is. With Gmail, I just email
files back and forth (not that I'm advertising Gmail or anything...)

--
_______________________________________________
Michael Katz
[Microsoft MVP - MSN Client]
"There's no I in 'team' but there is 'me'"
http://msmvps.com/msntral

This posting is provided 'AS IS' with no warranties, and confers no rights.

 

[Jonathan Kay [MVP]]

Hi,

Actually, contrary to popular belief all over the web, MSN Messenger 6.x. doesn't use ports
6891-6900 TCP exclusively for file transfer anymore; it's a dynamic range (6720 - 65535).

If both users are using MSN Messenger 6.x, the protocol allows for the file to be sent
through the server and as such, this would just work (albeit slowly). As such, we'll assume
the other contact is using another [older] client and therefore using the old protocol.
Using the old protocol, *receiving* files is actually an outgoing connection to your contact,
so a router makes no difference at all, the problem is on the contacts' side.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

This sort of issue can occur if you're behind a non-UPnP firewall. If you are, and have
administrator access to the router, open ports TCP ports 6891 to 6900.

Post back if you still have problems with it. Personally, I avoid file-trading via MSN
because of how slow it is. With Gmail, I just email files back and forth (not that I'm
advertising Gmail or anything...)

--
_______________________________________________
Michael Katz
[Microsoft MVP - MSN Client]
"There's no I in 'team' but there is 'me'"
http://msmvps.com/msntral

This posting is provided 'AS IS' with no warranties, and confers no rights.

Hi

I can receive file transfer though messenger 6.2 they
fail everytime.

Does anybody know what I need to do.

If I go into msn messenger tool, options, messenges and
remove the tick in the "scan files for viruses using:"
and remove norton it works but surely this isn't safe.

Any suggestion
Cheers

 

[Jonathan Kay [MVP]]

Hi,

What's the exact error you're seeing, does it actually say "Virus scan could not be
completed. Please check your settings in Tools > Options > Messages."?

All in all, it isn't that bad if you turn the automatic virus scanning off as when you run a
file, Norton will scan it anyway (assuming you have AutoProtect engaged).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Michael Katz [MVP]]

Jon, what're you doing to me? You're upstaging me at every turn You're
the evil Inspector Dreyfus to my Inspector Clouseau... Anyway, thanks for
correcting me on the issue. Every source I've seen points to the old port
range. I'll be sure to yell at them accordingly.

--
_______________________________________________
Michael Katz
[Microsoft MVP - MSN Client]
"There's no I in 'team' but there is 'me'"
http://msmvps.com/msntral

This posting is provided 'AS IS' with no warranties, and confers no rights.

Hi,

Actually, contrary to popular belief all over the web, MSN Messenger 6.x.
doesn't use ports 6891-6900 TCP exclusively for file transfer anymore;
it's a dynamic range (6720 - 65535).

If both users are using MSN Messenger 6.x, the protocol allows for the
file to be sent through the server and as such, this would just work
(albeit slowly). As such, we'll assume the other contact is using another
[older] client and therefore using the old protocol. Using the old
protocol, *receiving* files is actually an outgoing connection to your
contact, so a router makes no difference at all, the problem is on the
contacts' side.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

This sort of issue can occur if you're behind a non-UPnP firewall. If you
are, and have administrator access to the router, open ports TCP ports
6891 to 6900.

Post back if you still have problems with it. Personally, I avoid
file-trading via MSN because of how slow it is. With Gmail, I just email
files back and forth (not that I'm advertising Gmail or anything...)

--
_______________________________________________
Michael Katz
[Microsoft MVP - MSN Client]
"There's no I in 'team' but there is 'me'"
http://msmvps.com/msntral

This posting is provided 'AS IS' with no warranties, and confers no
rights.

Hi

I can receive file transfer though messenger 6.2 they
fail everytime.

Does anybody know what I need to do.

If I go into msn messenger tool, options, messenges and
remove the tick in the "scan files for viruses using:"
and remove norton it works but surely this isn't safe.

Any suggestion
Cheers

 

[Jonathan Kay [MVP]]

=D
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

Jon, what're you doing to me? You're upstaging me at every turn You're the evil
Inspector Dreyfus to my Inspector Clouseau... Anyway, thanks for correcting me on the
issue. Every source I've seen points to the old port range. I'll be sure to yell at them
accordingly.

--
_______________________________________________
Michael Katz
[Microsoft MVP - MSN Client]
"There's no I in 'team' but there is 'me'"
http://msmvps.com/msntral

This posting is provided 'AS IS' with no warranties, and confers no rights.

Hi,

Actually, contrary to popular belief all over the web, MSN Messenger 6.x. doesn't use
ports 6891-6900 TCP exclusively for file transfer anymore; it's a dynamic range (6720 -
65535).

If both users are using MSN Messenger 6.x, the protocol allows for the file to be sent
through the server and as such, this would just work (albeit slowly). As such, we'll
assume the other contact is using another [older] client and therefore using the old
protocol. Using the old protocol, *receiving* files is actually an outgoing connection to
your contact, so a router makes no difference at all, the problem is on the contacts'
side.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

This sort of issue can occur if you're behind a non-UPnP firewall. If you are, and have
administrator access to the router, open ports TCP ports 6891 to 6900.

Post back if you still have problems with it. Personally, I avoid file-trading via MSN
because of how slow it is. With Gmail, I just email files back and forth (not that I'm
advertising Gmail or anything...)

--
_______________________________________________
Michael Katz
[Microsoft MVP - MSN Client]
"There's no I in 'team' but there is 'me'"
http://msmvps.com/msntral

This posting is provided 'AS IS' with no warranties, and confers no rights.


Hi

I can receive file transfer though messenger 6.2 they
fail everytime.

Does anybody know what I need to do.

If I go into msn messenger tool, options, messenges and
remove the tick in the "scan files for viruses using:"
and remove norton it works but surely this isn't safe.

Any suggestion
Cheers

 

[Guest]

Hi,

I have remove whatever was in "Scan file for viruses
using" so now it's blank and I can receive files.

Before when Norton was selected I would get the following
error message "failed to receive file xxx.avi from xxxx"
followed by "successfully received file xxx.avi from
xxxx" but when I go to the "File Transfer folder" it's
blank.

Please help totally confused.

-----Original Message-----
Hi,

What's the exact error you're seeing, does it actually say "Virus scan could not be
completed. Please check your settings in Tools > Options
Messages."?

All in all, it isn't that bad if you turn the automatic

virus scanning off as when you run a

 

[Guest]

OK, my problem is similar. I upgraded to Windows Messenger a week or so ago
and since then I have NOT been able to send or receive any files that are
more than a few KB. I keep getting some firewall error, even after I turn it
off. My cousin was able to send me a small JPG, but I frequently use
Messenger to exchange original music files with my producers. This problem is
really cramping my productivity (and making me use another program because I
don't have the same issues with AIM).

Why all of the sudden am I experiencing this issue? HELLLLLLLPPPP!