Can't receive email in Outlook - it all goes to ACT!

[Guest]

Hello,
I recently installed Outlook to integrate with ACT! contact manager
software. When I click send/receive in Outlook, messages are sent but not
received. They are all received instead in ACT!. I want to discontinue
using ACT!. I have disabled all ACT! email addresses, but Outlook still
won't receive messages. How can I tell Outlook that it's no longer working in
tandem with ACT!? I have deleted the ACT! address book from Outlook, but
don't know what else to do.
Thanks.

 

[dvdslee]

Elizabeth,

Try going into Tools, Preferences and select the Email tab. You may
need to set-up email again and make sure deselect Outlook as integrated
email. This should fix it. I think it may depend on you ACT!
version...

I have ACT! 2006 and had similar problem. I couldn't contact ACT!
support but was able to get help from a Add-on vendor name XoomCRM.com
BTW, they have a cool tool for ACT! that's free and works great.
Sometimes, they even help out with ACT! questions and they are fast and
knowledgable. I would install their tool bar to get a cool sales tool
and get free support!

Good luck.

D