Can't print and the chart is missing in a new sheet

D

Dave

Here's my problem:
I bought my laptop which came with Vista Home and with Office 2007 60
days-trial version. I installed Acrobat Pro and updated to the version 8.0.
The Acrobat buttons in the Office applications never worked, so I created my
PDFs printing with the "Acrobat PDF Converter" printer.
Everything worked fine until November when the Office trial period expired.
I started working with OpenOffice without problems (by the way, the Acrobat
buttons in OpenOffice did work). Three months later I get sick of OpenOffice
and I bought the Office 2007 license. I entered the 25 digits key and
activated my product without problems.
Only then I realized that I couldn’t print in any office application. I
couldn’t even print in WordPad or IE7! I also noticed that the Excel charts
disappeared after I move them to their own sheet.
I recently read that some guy had a similar problem (see link below), he
later claimed that the problem was related to the office printer drivers and
the print spooler. He was able to solve this issue but he never explained how
he accomplished this.

http://www.microsoft.com/communitie...822-566e-456b-bd02-2b186328fb7f&wa=wsignin1.0
Could anyone tell me what could be my problem?
Thanks in advance
 
D

Dave

I've just found the problem. The Comodo anivirus wasn't allowing the
splwow64.exe process to run! In the process window the splwow64.exe appeared
as "running", but in the Commodo log viewer an event was registered each time
I tried to print.

Now I can print and see the Excel charts in its own sheet.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top