"Can't open this item" Error Message

[Guest]

I am using Outlook 2003 (Windows XP). I've created a public address book.
For some reason, a few of the contacts can't be opened and I receive "Can't
open this item. The operation failed." Any suggestions?

 

[Brian Tillman]

I am using Outlook 2003 (Windows XP). I've created a public address
book.

What do you mean by "public address book"?

 

[Guest]

I created a customer list (modified Outlook's contact form) that can be
viewed and modified by all employees. It's stored through Exchange Server
2003 and viewed through Outlook 2003.

 

[Brian Tillman]

I created a customer list (modified Outlook's contact form) that can
be viewed and modified by all employees. It's stored through
Exchange Server 2003 and viewed through Outlook 2003.

So you mean a public contacts folder?

 

[Guest]

Yes - It contains around 1600 contacts. Occassionally, one of the contacts
in the folder will display the subject message and I can't figure out what
would cause that to happen.

 

[Brian Tillman]

Yes - It contains around 1600 contacts. Occassionally, one of the
contacts in the folder will display the subject message and I can't
figure out what would cause that to happen.

Perhaps because it is a public folder, it is an Exchange issue. Have you
asked in the Exchange newsgroups?