can't open my windows task manager

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Guest

please help!!!!! i can't seem to get my task windows manager to open. when i try it opens for like a half of a second and then closes. i can't open my registry edit either. it does the same thing. both will open for just a half of a second and then close immediately. please email me with any advice!!!!!!! (e-mail address removed)
 
Do a virus scan, might be the 32Klez worm or another
variant or virus at work on your system.
-----Original Message-----
please help!!!!! i can't seem to get my task windows
manager to open. when i try it opens for like a half of
a second and then closes. i can't open my registry edit
either. it does the same thing. both will open for
just a half of a second and then close immediately.
please email me with any advice!!!!!!! (e-mail address removed)
 
i've already done a virus scan, it found that trojan had infected 5 files. so i was following the directions to fix the problem which involved opening the windows task manger>processes>then locating the infected files and ending that task.

also, it indicated that i needed to run regedit and delete something.

so how can i get them open to fix the problem?

thanks so much for any help
fleedp
 
Ok, what was the name of the virus?

If it was the 32Klez or what ever check out the
www.Symantec.com site for a tool to clean the virus and
follow the instructions for the proper cleaning
procedure. Some require cleaning from safe mode and
disabling system restore etc..

Good luck..
-David
-----Original Message-----

i've already done a virus scan, it found that trojan
had infected 5 files. so i was following the directions
to fix the problem which involved opening the windows
task manger>processes>then locating the infected files
and ending that task.
 
please help!!!!! i can't seem to get my task windows manager to open. when i try it opens for like a half of a second and then closes. i can't open my registry edit either. it does the same thing. both will open for just a half of a second and then close immediately. please email me with any advice!!!!!!! (e-mail address removed)

Asked here, answered here.

See these articles:
http://www.bitdefender.com/bd/site/virusinfo.php?menu_id=1&v_id=114
http://securityresponse.symantec.com/avcenter/venc/data/w32.spybot.worm.html

Cheers,

Chuck
I hate spam - PLEASE get rid of the spam before emailing me!
Paranoia comes from experience - and is not necessarily a bad thing.
 
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