can't open message in reading pane (or by double-clicking)

B

Bob & Barb Eaton

I'm using the same PST datastores from two different machines: the actual
files are stored on my desktop and accessed with Outlook 2003 (v.
11.5608.5606 with WinXP SP2). I am also accessing them remotely from my
laptop on a home network (of course, not at the same time).

Recently, however, even though I can open Outlook on my desktop, I can't see
any messages in the Reading pane where the following message is displayed:

"This item cannot be displayed in the Reading Pane. Open the item to read
its contents."

Unfortunately, that doesn't help, because when I try to open a message, I
get the following error dialog box:

"Can't open this item. Out of memory or system resources. Close some windows
or programs and try again."

My desktop has 1GB of Ram (and plenty of HD space on the drive where the PST
files and temp folder are located), so I know that this can't be the
problem. And, strangely enough, I can access the file just fine on my
laptop. I can preview them in the Reading Pane and open them, etc...

I've followed some suggestions from other post responses: compacting the pst
(which I couldn't do on the desktop, because it simply failed to show the
'Properties' dialog box, when I requested it. But I was able to Compact it
from my laptop); deleted the items in the deleted messages folder; ran
scanpst and though it did fix some errors, it still isn't working...

I found a website mentioning a problem with the PGP plug-in describing it as
giving these symptoms, but a) I don't have PGP installed, and b) I can't get
at the place in Tools->Options to try to disable the Add-ins, because of the
"Out of memory or system resources. Close some windows or programs and try
again" problems... also, the Send/Receive doesn't work (though it used to
when this problem first surfaced).

Finally, I've tried uninstalling and reinstalling, but that didn't help.

Any other ideas?

Thanks in advance,
Bob
 
Joined
Sep 19, 2007
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Hi Bob,


Did you fix the problem? Can you tell me the solution because I got these too. Thanks.
 
Joined
Nov 21, 2007
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I have this too. Mine is intermittent. Some boots it is fine, some it is not.

Last night when I added new RAM it was on constantly. I had tried disabling the AddIns without affect before, the only one I have is an AntiVirus. This time I went into the AV and disabled all mail scanning, uninstalled Windows Live Mail and uninstalled Office Converter Pack and it started working.

This morning I reenabled email scanning and it is still working. So far.

Thanks, Mike
 
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