Can't open IE

  • Thread starter Thread starter Chris
  • Start date Start date
C

Chris

I can't open IE. Everytime I try it says, " Internet
Explorer has encountered a problem and needs to close "
Can anyone help!!!! Thanks!
 
From: http://www.mvps.org/sramesh2k/IEFAQ.htm
----------------------------------------------------

When you click the Internet Explorer icon, window may flash a second and quits. Or, it may show an Error-Reporting dialog. This may be due to a malware Browser Helper Object which causes Internet Explorer process to terminate. If you see the Error-Reporting dialog, click "to see what data this report contains" and identify the Module Name causing this error. In most cases, it may be the spyware DLL. Therefore, reinstalling Internet Explorer [in case of a spyware DLL] may not help.

To test with: Disable third-party browser extensions in Internet Explorer:

1. Click Start, Run, type Control Inetcpl.cpl
2. Click the Advanced tab.
3. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
4. Restart Internet Explorer.

If this helps, read here for further troubleshooting:
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm

Sample Error-Report dialogs:
http://www.mvps.org/sramesh2k/images/EReport1.JPG
http://www.mvps.org/sramesh2k/images/EReport2.JPG

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines:
http://mvps.org/winhelp2002/unwanted.htm


--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k



I can't open IE. Everytime I try it says, " Internet
Explorer has encountered a problem and needs to close "
Can anyone help!!!! Thanks!
 
First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
thanks, that helped and fixed my proble
----- Ramesh [MVP] wrote: ----

From: http://www.mvps.org/sramesh2k/IEFAQ.ht
---------------------------------------------------

When you click the Internet Explorer icon, window may flash a second and quits. Or, it may show an Error-Reporting dialog. This may be due to a malware Browser Helper Object which causes Internet Explorer process to terminate. If you see the Error-Reporting dialog, click "to see what data this report contains" and identify the Module Name causing this error. In most cases, it may be the spyware DLL. Therefore, reinstalling Internet Explorer [in case of a spyware DLL] may not help.

To test with: Disable third-party browser extensions in Internet Explorer

1. Click Start, Run, type Control Inetcpl.cp
2. Click the Advanced tab
3. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box
4. Restart Internet Explorer

If this helps, read here for further troubleshooting
Cannot open Internet Explorer
http://www.mvps.org/sramesh2k/IEFAQ.ht

Sample Error-Report dialogs
http://www.mvps.org/sramesh2k/images/EReport1.JP
http://www.mvps.org/sramesh2k/images/EReport2.JP

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.ht


--
Ramesh - Microsoft MV
http://www.mvps.org/sramesh2



I can't open IE. Everytime I try it says, " Interne
Explorer has encountered a problem and needs to close "
Can anyone help!!!! Thanks!
 
Welcome, Eric.

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k



thanks, that helped and fixed my problem
----- Ramesh [MVP] wrote: -----

From: http://www.mvps.org/sramesh2k/IEFAQ.htm
----------------------------------------------------

When you click the Internet Explorer icon, window may flash a second and quits. Or, it may show an Error-Reporting dialog. This may be due to a malware Browser Helper Object which causes Internet Explorer process to terminate. If you see the Error-Reporting dialog, click "to see what data this report contains" and identify the Module Name causing this error. In most cases, it may be the spyware DLL. Therefore, reinstalling Internet Explorer [in case of a spyware DLL] may not help.

To test with: Disable third-party browser extensions in Internet Explorer:

1. Click Start, Run, type Control Inetcpl.cpl
2. Click the Advanced tab.
3. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
4. Restart Internet Explorer.

If this helps, read here for further troubleshooting:
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm

Sample Error-Report dialogs:
http://www.mvps.org/sramesh2k/images/EReport1.JPG
http://www.mvps.org/sramesh2k/images/EReport2.JPG

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines:
http://mvps.org/winhelp2002/unwanted.htm


--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k



I can't open IE. Everytime I try it says, " Internet
Explorer has encountered a problem and needs to close "
Can anyone help!!!! Thanks!
 
Ramesh,

I had that same problem. Thanks for the tip as that
fixed my IE and its working like champ now.
 

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