cant open certain programmes, plese help!

[Guest]

i discovered this problem yesterday when i tried to open an adobe programme,
the window came up like it was loading up but then suddenly dissapeared. i
tried uninstalling and reinstalling the programme twice, butr it still
happened. i checked all my other programmes, 2 others werent opening either.
another adobe programme and itunes. adobe photoshop works fine though as are
other programmes. im thinking this must be aproblem with my computer not the
programmes right? what could be causing this and how could i fix it? thnk you!

 

[Shenan Stanley]

i discovered this problem yesterday when i tried to open an adobe
programme, the window came up like it was loading up but then
suddenly dissapeared. i tried uninstalling and reinstalling the
programme twice, butr it still happened. i checked all my other
programmes, 2 others werent opening either. another adobe programme
and itunes. adobe photoshop works fine though as are other
programmes. im thinking this must be aproblem with my computer not
the programmes right? what could be causing this and how could i fix
it? thnk you!

Are there any clues in your event log as to why these programs are refusing
to open?
Does it do this for every user? (if you only have one - create a new one and
try with that one.)

 

[Guest]

Are there any clues in your event log as to why these programs are refusing
to open?
Does it do this for every user? (if you only have one - create a new one and
try with that one.)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way


yes it does happen for the other user, how do a acsess the event log?

 

[Shenan Stanley]

i discovered this problem yesterday when i tried to open an adobe
programme, the window came up like it was loading up but then
suddenly dissapeared. i tried uninstalling and reinstalling the
programme twice, butr it still happened. i checked all my other
programmes, 2 others werent opening either. another adobe programme
and itunes. adobe photoshop works fine though as are other
programmes. im thinking this must be aproblem with my computer not
the programmes right? what could be causing this and how could i fix
it? thnk you!

Are there any clues in your event log as to why these programs are
refusing to open?
Does it do this for every user? (if you only have one - create a new
one and try with that one.)

yes it does happen for the other user, how do a acsess the event log?

How To View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/KB/308427

 

[Guest]

How To View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/KB/308427

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way


i had a look in the event log, couldn't really understand it, it didnt give me any clues as to why this should be happening.