can't open attachments

[Guest]

Hello
I can't open my attachments from emails I receive as it says they are
unsafe. Is it not to do with my settings somewhere as they all can't be
unsafe, can they. Please if anyone has the answer I would really appreciate
it. I am also writing the solutions to my problems down, so I can fix them
myself in the future, so your answer is very important to me, especially if
it works, Thank you.

 

[Carey Frisch [MVP]]

1. Start Outlook Express.
2. On the Tools menu, click Options.
3. Click the Security tab, click to clear the "Do not allow
attachments to be saved or opened that could potentially
be a virus" check box under Virus Protection, and then click OK.

Applicable Microsoft Knowledge Base Article:

Cannot Open E-Mail Attachments in Outlook Express
http://support.microsoft.com/default.aspx?scid=kb;en-us;q329570

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| Hello
| I can't open my attachments from emails I receive as it says they are
| unsafe. Is it not to do with my settings somewhere as they all can't be
| unsafe, can they. Please if anyone has the answer I would really appreciate
| it. I am also writing the solutions to my problems down, so I can fix them
| myself in the future, so your answer is very important to me, especially if
| it works, Thank you.
| --
| Glo

 

[Will Denny]

Hi

Try this if you use Outlook Express:

With OE open, go to Tools>Options>Security and uncheck 'Do not allow
attachments to be saved...'. If you do uncheck this option, please make
sure that you virus check all attachments before opening them.

 

[Ken Blake]

In

I can't open my attachments from emails I receive as it says
they are
unsafe. Is it not to do with my settings somewhere as they all
can't
be unsafe, can they.

Starting with SP1, Outlook Express does this by default, for any
file type which can contain a virus. It's not a virus checker,
doesn't actually check the attachments, and this doesn't mean
that there actually is a virus there.

Such attachments are very risky. You often see advice not to open
attachments from people you don't know. I think that that's one
of the most dangerous pieces of advice you see around, because it
implies that it's safe to do the opposite--open attachments from
friends and relatives. But many viruses spread by sending
themselves to everyone in the infected party's address book, so
attachments received from friends are perhaps the most risky to
open.

Personally I think what Outlook Express does is good; I never
open executable attachments at all, except from a very few
trusted sources, and then only when I'm expecting them. But if
you want to remove this safeguard, it's easy to do so: go to
Tools | Options, and on the security tab, uncheck "Do not allow
attachments..."

 

[Bruce Chambers]

Hello
I can't open my attachments from emails I receive as it says they
are
unsafe. Is it not to do with my settings somewhere as they all
can't
be unsafe, can they. Please if anyone has the answer I would really
appreciate it. I am also writing the solutions to my problems down,
so I can fix them myself in the future, so your answer is very
important to me, especially if it works, Thank you.

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387

--

Bruce Chambers

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both at once. - RAH

 

[Guest]

Hello
I can't open my attachments from emails I receive as it says they are
unsafe. Is it not to do with my settings somewhere as they all can't be
unsafe, can they. Please if anyone has the answer I would really appreciate
it. I am also writing the solutions to my problems down, so I can fix them
myself in the future, so your answer is very important to me, especially if
it works, Thank you.

 

[j9]

You'll probably need to mention what email client and antivirus you are
using.


"did u get your attachments?" <did u get your
[email protected]> wrote in message