Can't install SQL for BCM 2007


G

Guest

I'm trying to install BCM into Outlook 2007. I'm able to get the Office
package working and updated to TR2. However when it starts the install of
BCM the first step is to install. I get two error messages indicating
failure to install and it refers me to the SQL log. Here's a copy of the
most recent SQL install log. I've been completely through these pages and
tried everything including a full removal all the way down into the registry.
Same error message persists on install of BCM. Any ideas???? Thanks,
Rusty.

Microsoft SQL Server 2005 Setup beginning at Wed Nov 15 00:27:13 2006
Process ID : 4188
c:\3da083fe7dc1cc4beb3920c6f8aa\setup.exe Version: 2005.90.2047.0
Running: LoadResourcesAction at: 2006/10/15 0:27:13
Complete: LoadResourcesAction at: 2006/10/15 0:27:13, returned true
Running: ParseBootstrapOptionsAction at: 2006/10/15 0:27:13
Loaded DLL:c:\3da083fe7dc1cc4beb3920c6f8aa\xmlrw.dll Version:2.0.3609.0
Complete: ParseBootstrapOptionsAction at: 2006/10/15 0:27:13, returned false
Error: Action "ParseBootstrapOptionsAction" failed during execution. Error
information reported during run:
Could not parse command line due to datastore exception.
Source File Name: utillib\persisthelpers.cpp
Compiler Timestamp: Wed Oct 26 16:38:20 2005
Function Name: writeEncryptedString
Source Line Number: 124
----------------------------------------------------------
writeEncryptedString() failed
Source File Name: utillib\persisthelpers.cpp
Compiler Timestamp: Wed Oct 26 16:38:20 2005
Function Name: writeEncryptedString
Source Line Number: 123
----------------------------------------------------------
Error Code: 0x80070002 (2)
Windows Error Text: The system cannot find the file specified.

Source File Name: cryptohelper\cryptsameusersamemachine.cpp
Compiler Timestamp: Wed Oct 26 16:37:25 2005
Function Name: sqls::CryptSameUserSameMachine::protectData
Source Line Number: 50

2
Could not skip Component update due to datastore exception.
Source File Name: datastore\cachedpropertycollection.cpp
Compiler Timestamp: Wed Oct 26 16:37:20 2005
Function Name: CachedPropertyCollection::findProperty
Source Line Number: 130
----------------------------------------------------------
Failed to find property "InstallMediaPath" {"SetupBootstrapOptionsScope",
"", "4188"} in cache
Source File Name: datastore\propertycollection.cpp
Compiler Timestamp: Wed Oct 26 16:37:21 2005
Function Name: SetupBootstrapOptionsScope.InstallMediaPath
Source Line Number: 44
----------------------------------------------------------
No collector registered for scope: "SetupBootstrapOptionsScope"
Running: ValidateWinNTAction at: 2006/10/15 0:27:13
Complete: ValidateWinNTAction at: 2006/10/15 0:27:13, returned true
Running: ValidateMinOSAction at: 2006/10/15 0:27:13
Complete: ValidateMinOSAction at: 2006/10/15 0:27:13, returned true
Running: PerformSCCAction at: 2006/10/15 0:27:13
Complete: PerformSCCAction at: 2006/10/15 0:27:13, returned true
Running: ActivateLoggingAction at: 2006/10/15 0:27:13
Error: Action "ActivateLoggingAction" threw an exception during execution.
Error information reported during run:
Datastore exception while trying to write logging properties.
Source File Name: datastore\cachedpropertycollection.cpp
Compiler Timestamp: Wed Oct 26 16:37:20 2005
Function Name: CachedPropertyCollection::findProperty
Source Line Number: 130
----------------------------------------------------------
Failed to find property "primaryLogFiles" {"SetupStateScope", "", ""} in cache
Source File Name: datastore\propertycollection.cpp
Compiler Timestamp: Wed Oct 26 16:37:21 2005
Function Name: SetupStateScope.primaryLogFiles
Source Line Number: 44
----------------------------------------------------------
No collector registered for scope: "SetupStateScope"
00DFCFC0Unable to proceed with setup, there was a command line parsing
error. : 2
Error Code: 0x80070002 (2)
Windows Error Text: The system cannot find the file specified.

Source File Name: datastore\propertycollection.cpp
Compiler Timestamp: Wed Oct 26 16:37:21 2005
Function Name: SetupBootstrapOptionsScope.InstallMediaPath
Source Line Number: 44

Class not registered.
Failed to create CAB file due to datastore exception
Source File Name: datastore\cachedpropertycollection.cpp
Compiler Timestamp: Wed Oct 26 16:37:20 2005
Function Name: CachedPropertyCollection::findProperty
Source Line Number: 130
----------------------------------------------------------
Failed to find property "HostSetup" {"SetupBootstrapOptionsScope", "",
"4188"} in cache
Source File Name: datastore\propertycollection.cpp
Compiler Timestamp: Wed Oct 26 16:37:21 2005
Function Name: SetupBootstrapOptionsScope.HostSetup
Source Line Number: 44
 
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L

Luther

It looks like the sql install can't access a file. If you've eliminated
obvious problems (e.g. out of disk space, permission issues), I would
try installing sql express 2005 directly from microsoft.com. If that's
successful, then BCM Setup should just create it's sql instance, and
skip the sql installation part.
 
G

Guest

Thanks Luther,

I've been completely through the standard cleanup stuff and the machine is
solid. Haven't had any other troubles with it at all. Even removed some
programs that might have a component of SQL in them. I was just looking at
direct install of SQL Express and will give that a try later today. Thanks
for the reply and suggestion. If that doesn't work---I might try to load it
 
G

Guest

Just tried the direct install of SQL Express---same error message pops up.
I'll try on another machine just to make sure it's machine specific---I think
it is. But either way---I need to get it running on this machine. Anybody
out there with SQL experience who can tell me where to go on this install???
 
G

Guest

How do I mark this one as closed? I went ahead and formatted the machine and
then reinstalled---everything is working fine now. Thanks to Luther for his
attention here.

I'm guessing I had another program that installed some portion of SQL Server
(perhaps an old trial version of ACT) and that wouldn't allow me to install
SQL Express.

Have a great day, Rusty
 
L

Leonid S. Knyshov

Rusty said:
How do I mark this one as closed? I went ahead and formatted the machine
and
then reinstalled---everything is working fine now. Thanks to Luther for
his
attention here.

I'm guessing I had another program that installed some portion of SQL
Server
(perhaps an old trial version of ACT) and that wouldn't allow me to
install
SQL Express.

Have a great day, Rusty
These threads can't be closed. :)

I do have a procedure posted on my site (as I previously posted it here)
that details how to deal with SQL-related errors.

Good luck with BCM 2007!
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy
 
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G

Guest

Thanks for the input, Leonid. I had already tried your procedure without
success. Ended up formatting the unit and starting over---something was
corrupt from an old SQL Installation--probably related to ACT! and the final
resolution was a clean start.
 

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