Can't install printer software

  • Thread starter Thread starter listeningforlife
  • Start date Start date
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listeningforlife

I cannot reinstall my HP k60 - keep getting already
installed msg. XP control panel/add-remove programs
indicates that the K60 software is still on the computer,
but won't give the change/remove options. There are no K60
files in directories and I have cleaned the registery per
HP support's guidance - no change. Norton clean sweep gives
nothing also.
 
Have you tried deleting the printer from the printer folder? Or installing the driver
in safe mode.
 
I cannot reinstall my HP k60 - keep getting already
installed msg. XP control panel/add-remove programs
indicates that the K60 software is still on the computer,
but won't give the change/remove options. There are no K60
files in directories and I have cleaned the registery per
HP support's guidance - no change. Norton clean sweep gives
nothing also.
Click to expand...
Is this a USB or parallel printer? If parallel port, go into BIOS setup and
look at configuration of port, make ECP or at least bi-directional. Plug and
play should see printer if on and connected at start up. Sometimes you can
go into C:\Windows\inf folder and delete inf file for a device so you can
re-install.

-Kent
 
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