Can't insert Object files (excel) nor open a workbook object

[Guest]

Hi all,

Trying to open and embedded Excel file won't work nor trying to insert
another object. It seems that another installed sofware limited this
capability.

This are the message obtained.

First:
Microsoft Office PowerPoint can't start the application required to open
this object.
An error ocurred and this feature is no longer funtioning properly. Would
you like to
repair this feature now?

If you press "yes"

Second: A progress bar appear showing the following message:
Installing: Application server.

Third:

The server application, source file, or item can't be found, or returned an
unknown error. You may need to reinstall the server application.


Would anyone knows if there is any register key that could have been altered
that disables this functionality.?

Does anyone has experience this before, that could know how to solve it?

Regards

 

[garfield-n-odie [MVP]]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[Guest]

The computer is a desktop and it came with Symantec Antivirus Corporate
Edition. I tried to apply the instructions but it did not help...

 

[garfield-n-odie [MVP]]

Use Windows Explorer or My Computer to search your hard drive for
a Norton AntiVirus file named OFFICEAV.DLL (be sure to include
hidden and system files/folders in the search options). If you
find it, note the folder where it is located, and use the
"regsvr32 /u" method described in KB329820 to unregister the DLL.

Or since you have Symantec Corporate Edition, you might ask your
company's computer support staff for assistance.