Can't Get Video/Audio to Work in Windows Messenger

[indyrjc]

A few weeks back I got a Windows Messenger account going
and my brother in Texas did the same. I was on a cable
modem (Comcast) and he was stil on dialup. Everything
work pretty well and we could communicate verbally, use
the white board, and send instant messages. The video
was a no show. Last week my brother switched to a cable
modem (through Time Warner Roadrunner)and is really happy
except we can no longer use Windows Messenger for voice
(or video or Whiteboard). The only thing that works is
the instant message. Does anyone know what is going on
here? We have turned off all of our firewalls in an
attempt to get something to happen but even that doesn't
help. Any ideas to try would be appreciated. Thanks in
advance...

 

[Guest]

H
I've been having problems witha Trust webcam on MSN
It works totally fine on my Laptop, but comes up as "Not connected" in MSN on my Desktop, depite having done the exact same installation as Laptop
Plus, when i press the little picture button on top of the Cam, the Preview window pops up and i can see the image, so the camera clearly works, but will not appear in MSN or Yahoo Messenger
I have a firewall now as i recently got Bradband, but i have had the cam prob before installing Firewall and turing it off yields no joy either
So i'm pretty sure it's a setting on the Desktop PC, but all the diagnostics say the cam is working fin
Anyway, I saw your post and thought maybe u had some joy with your problem and could advise
My email is
(e-mail address removed)
ANY help greatly appreciated