Can't FTP since SP2 install

[Sn0wman]

Ever since I installed SP2, I cannot use any program that
uses an FTP. Whenever I try, the program just freezes in
the 'Setting up connection' screen, and I eventually must
use CTRL-ALT-DEL to shut it down. I've tried making
exceptions in the firewall, to no avail, and I've tried
turning the firewall off completely. I still cannot get
an FTP connection. What could cause this other than the
Firewall?

 

[Carey Frisch [MVP]]

Perhaps the troubleshooting information in this article may help:

You may not be able to open a project when you try to connect to a remote Windows XP
Service Pack 2-based computer by using the AutoCAD FTP service
http://support.microsoft.com/default.aspx?scid=kb;en-us;873185&Product=windowsxpsp2

Here's how to correct the problem after opening Port 21 via the
SP2 firewall Exceptions tab:

1. Open Internet Explorer >Tools > Internet Options > Advanced tab

2. Uncheck the box: "Use passive FTP (for firewall & DSL modem capability)

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

---------------------------------------------------------------------------

:

| Ever since I installed SP2, I cannot use any program that
| uses an FTP. Whenever I try, the program just freezes in
| the 'Setting up connection' screen, and I eventually must
| use CTRL-ALT-DEL to shut it down. I've tried making
| exceptions in the firewall, to no avail, and I've tried
| turning the firewall off completely. I still cannot get
| an FTP connection. What could cause this other than the
| Firewall?

 

[Snowman]

Thank you, thank you, thank you! Unchecking that solved
it. I had tried about a dozen different knowledge base
articles, trying to figure out what I was seeing on
netstat.txt, etc, but I'd never found that one.

 

[Carey Frisch [MVP]]

You're most welcome! Glad to hear the suggested fix worked!

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

----------------------------------------------------------------------------

:

| Thank you, thank you, thank you! Unchecking that solved
| it. I had tried about a dozen different knowledge base
| articles, trying to figure out what I was seeing on
| netstat.txt, etc, but I'd never found that one.