can't find word as email editor in outlook

G

Guest

I just installed outlook on new computer (windows xp professional) and office
professional. When I try to enter a new message, says cannot find work as
email editor. I went into options, mail format and checked off use word as
editor. It stays checked until I try to type a new message in, then it
automatically removes the check mark in mail format
 
H

Hal Hostetler [MVP P/I]

Both Outlook and Word must be the same version in order for Word to be used
as Outlook's email editor. Are they?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 

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