Can't fax with HP all in one printer

[t8769]

Just got a new HP All-In-One printer.. can't say its easy to use. Much
prefer the old models.

I've tried to fax, but every time I do, it scans, then just comes up
with this error message.

'The fax could not be sent The fax will be moved to the fax log where
ou can resend it'


Can anyone help with this, I've tested the fax function on the machine
and line, they're fine.



Also.. where is this Fax Log, I can't find it..



Thanks!

 

[Kevin]

Just got a new HP All-In-One printer.. can't say its easy to use. Much
prefer the old models.

I've tried to fax, but every time I do, it scans, then just comes up
with this error message.

'The fax could not be sent The fax will be moved to the fax log where
ou can resend it'


Can anyone help with this, I've tested the fax function on the machine
and line, they're fine.

Is the phone line actually plugged into the machine? Do you get a dial tone
on this line? Is the number you are faxing out to a good number? Have you
followed the setup instructions to the letter?

Also.. where is this Fax Log, I can't find it..

It's in the HP Director applet. The HP Director should pop up when you
choose the "Send A Fax" option.

 

[t8769]

Hi

Yes the lin'es plugged in, the no's good, I've tried a few.

When I tested the machine using the HP software, it connected to the
line - I could hear the dial tone - and all tested fine. 5610.


Thanks

 

[t8769]

When I click on Fax Log, nothing happens, even though there should be
a couple of scans in there..

I'm using XP


thanks

 

[Tony Hwang]

Hi

Yes the lin'es plugged in, the no's good, I've tried a few.

When I tested the machine using the HP software, it connected to the
line - I could hear the dial tone - and all tested fine. 5610.


Thanks

Hi,
If it is connected you'll hear beeping tone not dial tone.
Tried to receive? Dial in and see if fax reponds.