Can't download Directx 9.0c

[Serge721]

I an trying to download so I can play in WOW Open Beta
hopefully. It failed when the World of Warcraft installer
attempted to download so I decided to just get it off their
actual site. Well it has failed 3-4 times when trying to
download if off their official site as well. It stops the
install at dsound.vxd and the message says "An internal
error occured. Please refer to directx.login your Windows
folder to determine the problem." I am not sure what to do
at this point and any help will be greatly appreciated. I
already updated my video drivers so that isn't the problem.
Thanks. My current version is DirectX 9.0a (4.09.0000.0901)

 

[Jimmy S.]

Hi Serge721,

You should install DirectX 9.0c by downloading the full install package:
http://www.microsoft.com/downloads/...11-62fe-4f61-aba1-914185249413&displaylang=en

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
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My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

 

[Guest]

Thanks for the information, but sadly I have already tried
doing that. I have uninstalled Directx completely using
some program, but I am still getting the error. This sucks.

 

[Jimmy S.]

Your best solution would be to repair Windows using these instructions:

How to repair Windows XP:
Unplug from your Internet connection, and then repair Windows:
using this method: http://michaelstevenstech.com/XPrepairinstall.htm

Afterwards, boot up your system, turn on your XP Internet Firewall,
plug back into your Internet connection and install all Critical and
Recommended updates from: http://windowsupdate.microsoft.com

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

 

[Serge721]

Hm, well I couldn't figure out how to do what it said. I
don't think I have a system restore CD to return my
computer to the state in which I first purchased or I would
use that. It really doesn't matter anymore cause my
computer is pretty much screwed now. I have some horrible
spyware on my computer now and Ad-aware, Spybot, and
Hijackthis doesn't remove it. Is there anyway to delete
Internet explorer off my computer? All the pop-ups are
from IE and I use Netscape anyways, but now the pop-ups
even come if I never open Internet Explorer. When I
restart my computer I also have to end a program called
RUNDLL32.EXE cause it won't respond. I think I just need
to get a computer expert to look at this. Thanks for all
your help though. BTW do you know a good program to get
rid of spyware? At this point it doesn't have to be free
as long as it will actually destroy this stuff. Thanks again.

 

[Chris H.]

IE is integrated with the operating system, which means some of the
underneath parts are used with other programs, like Help and Support. You
may want to go through some of the information here: www.aumha.org/secure
and even check out the Aumha Forums (where they have a
security/virus/malware section).
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone -

 

[Jimmy S.]

Thank you Chris, that's great advice.

Cheers,
Jimmy.

 

[Serge721]

Hello,

Well I have repaired my Windows installation, but I still
can't download DirectX 9.0c. Repairing Windows did however
reinstall DirectX 8.1 onto my computer. The installation
keeps failing at dsound.dll, there is no requirement for a
sound card with the new version is there? Thanks for any
help.

 

[Jimmy S.]

Hi Serge,

Try installing SP2 instead as it includes DX9.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

 

[Serge721]

Hey,

Does SP2 mean Service Pack 2? Because the Windows XP CD I
have only includes SP1 I think.

 

[Chris H.]

Yes, it does. All the information you need is here:
http://www.microsoft.com/windowsxp/sp2/default.mspx
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone -

 

[robin]

have you tried restarting your computer and search on
google for directx and you should be able to dwnld it
from there

 

[Chris H.]

If you update Windows XP to Service Pack 2, it contains not only security
fixes (a priority these days), but DirectX 9.0c. You can see details on
DirectX here: http://www.microsoft.com/windows/directx/default.aspx
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone -

 

[CherryPassionx]

Heya hun, this happened to me earlier so my boyfriend did it for me, when i tried to open world of warcraft it said something about 3D and installing Directx 9.0c and updating video drivers, anyways it took me ages trying to do this then my boyfriend went on GameShadow. He signed in and it came up with all of the games on his computer, anyways he went to WoW and it had some updates, it updated hes graphics card and the game and then restarted the computer, when it came back on WoW was working and it was back to normal x

Hope it helps you hun, i kno its fustrating!!!