Can't Delete Program

[Guest]

A friend's laptop has been infected with a program called Contravirus2.0 that
I cannot delete via Control Panel, Add or Remove Programs, etc. After doing
the uninstall, the program automatically comes back, popping up. I have
deleted the desktop icon (I know this does not remove the program) and this
comes back too.

The program asks for $29 - I think if this is paid, the program might go
away...just might.

Thanks for any help to get rid of this annoying thing.

Roger

 

[PA Bear]

Do NOT pay the $29!

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

[cornedbeef007-groups]

A friend's laptop has been infected with a program called Contravirus2.0 that
I cannot delete via Control Panel, Add or Remove Programs, etc. After doing
the uninstall, the program automatically comes back, popping up. I have
deleted the desktop icon (I know this does not remove the program) and this
comes back too.

The program asks for $29 - I think if this is paid, the program might go
away...just might.

Thanks for any help to get rid of this annoying thing.

Roger

Can you do a System Restore to a time before you got infected?

Start | Programs | Accessories | System Tools | System Restore

Good Luck.
BarryG

 

[Terry R.]

On 7/10/2007 3:43 PM On a whim, (e-mail address removed)
pounded out on the keyboard

Can you do a System Restore to a time before you got infected?

Start | Programs | Accessories | System Tools | System Restore

Good Luck.
BarryG

A lot of virus programs like that actually *depend* on SR to store their
backup files, so when the program is uninstalled, it reinstalls from the
SR folders. I usually turn off SR when trying to eradicate programs of
this nature.

But it would hurt to at least try it.


--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.

 

[Jack]

You can also go into the registry and remove it. (If you know what your
doing.)
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
Look for the application and delete it,, then go to Add & Remove and delete
it from there. If your not sure take it in to be done.

 

[Terry R.]

On 7/11/2007 3:55 PM On a whim, Jack pounded out on the keyboard

You can also go into the registry and remove it. (If you know what your
doing.)
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
Look for the application and delete it,, then go to Add & Remove and delete
it from there. If your not sure take it in to be done.

But the OP's issue is when he uninstalls, it reinstalls itself.

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.

 

[Plato]

A friend's laptop has been infected with a program called Contravirus2.0 that
I cannot delete via Control Panel, Add or Remove Programs, etc. After doing

http://www.bootdisk.com/utility.htm
GENERAL FILE UTILITIES
Stubborn File Deleters

 

[Jim Byrd]

Hi Roger - See if this helps: http://remove-contravirus.blogspot.com/

--
Regards, Jim Byrd,
My Blog, Defending Your Machine,
http://defendingyourmachine2.blogspot.com/



In rogeepete <[email protected]> typed:
|| A friend's laptop has been infected with a program called
|| Contravirus2.0 that I cannot delete via Control Panel, Add or Remove
|| Programs, etc. After doing the uninstall, the program automatically
|| comes back, popping up. I have deleted the desktop icon (I know
|| this does not remove the program) and this comes back too.
||
|| The program asks for $29 - I think if this is paid, the program
|| might go away...just might.
||
|| Thanks for any help to get rid of this annoying thing.
||
|| Roger
|| --
|| Roger