Can't delete Attachment

[Guest]

Hi, I am running outlook 2007 on an XP machine. I received a mail with an
attachment which Outlook informs me is 8mb in size.

Everytime I click on the mail (not the attachment) Outlook freezes and Task
Manager informs me that the aplication is not responding.

I havent been able to read the file or do anything with it nor can I delete
it which is what I want to do....

Any ideas ?

rgds Paul

 

[Michael Bauer [MVP - Outlook]]

Is it possible to select the item if the preview pane is switched off?

--
Viele Gruesse / Best regards
Michael Bauer - MVP Outlook
Organize eMails:
<http://www.vboffice.net/product.html?id=2006063&cmd=detail&lang=en&pub=6>

Am Tue, 9 Oct 2007 07:15:01 -0700 schrieb phocused:

 

[Pat Willener]

Does Outlook freeze permanently, e.g. if you wait 10 minutes? If your
message is located on a remote Exchange Server, it may take quite a
while to transfer the entire message with the attachment. The same may
be true if your mail account is IMAP.

 

[Guest]

Hi Michael / Pat,

Michael, I dont have the preview pane enabled. Any action on the mail kills
outlook.

Pat, i have left it over night and had no joy.

I tried the following this morning. I logged onto outlook using Outlook
webmail, and the mail wasnt visible from the inbox via this route.

I logged back on via my desktop and the mail was still there.

I am going to attempt to repair the pst file this morning as it looks like
the data file maybe the problem.

rgds P

 

[Pat Willener]

I recommend that you make a backup of the PST file (when Outlook is
closed) before you proceed with the scanpst.

 

[Guest]

Hi, So I left Scanpst running for about 8 hrs and finaly gave up on it. It
comes back initialy with a confirmation that there are errors in the pst
file. But selecting repair just causes it to hang as well.

So i am back to square 1.

Any ideas?

rgds P.

 

[Michael Bauer [MVP - Outlook]]

I don't think so, but maybe it's possible to delete the item with VBA code?
You might try this: Move all of the folder items to another folder except
the one, also clear your Deleted Items folder. Assuming the item is in your
inbox. Copy this code into the VBA editor:

Public Sub Test()
On Error Resume Next
Dim F as Outlook.MapiFolder
Set F=Application.Session.GetDefaultFolder(olFolderInbox)
F.Items.Remove 1
DoEvents
Set F=Application.Session.GetDefaultFolder(olFolderDeletedItems)
F.Items.Remove 1
End Sub

Place the cursor into the code, then press f5.

If nothing else helps: You could also add a new PST file, move all of your
folders and items but the one. Then make the new PST file the default one
and delete the corrupt old PST file.

--
Viele Gruesse / Best regards
Michael Bauer - MVP Outlook
Organize eMails:
<http://www.vboffice.net/product.html?id=2006063&cmd=detail&lang=en&pub=6>

Am Fri, 12 Oct 2007 00:30:02 -0700 schrieb phocused: