Can't delete 3 emails from junk box

  • Thread starter Thread starter MichPad
  • Start date Start date
M

MichPad

I get tons of junk mail in the folder everyday, but three of them won't
delete. "unknown error has occurred". Is there and EASY way to get rid of
them?
 
MichPad said:
I get tons of junk mail in the folder everyday, but three of them won't
delete. "unknown error has occurred". Is there and EASY way to get rid
of
them?
Click to expand...

Download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version
first. Certain common antivirus programs, such as most of those
from Norton or McAfee, occasionally cause this or other problems
in Windows Mail, so if you have such a program, remember where
to find the hotfix, and hope it will install again if you need it again.
A recent version of the Trend antivirus program also causes assorted
problems in Windows Mail.

If this doesn't delete those messages, it should at least make it
so you can delete them.
 
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