Can't copy an attachment from one email and paste into another...

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Guest

Hi,
I recently upgraded our office to Outlook 2003, and one user is having a
problem with copying and pasting attachments. He used to be able to open one
email that had an attachment - right click and select copy, then close that
email open a new email and paste the attachment into it.

This also works on all of the other machines I have outlook loaded on, but
not this one. (running Windows XP Pro as most other machines are too).

The only work around is that if you copy the file attachment and create a
new mail message without closing the original email the file will paste into
the email. The user is complaining how its a "PITA" to have to copy,
minimize, create new message, paste, then maximize the original email, and
then close it. He'd much rather copy the file and then simply close the
email. And since he knows other users in the office can do this hes wondering
why he can't.

Any Ideas? I tried playing with the clipboard options. When you paste the
file it goes into the clipboard, when you close the email its still in there
too. (the clip board organizer which shows whats in the clipboard). But when
you go to try and paste it is grayed out or you get an error ( i don't
remember which).

I have tried with different file types too, though usually its a tiff
becasue its a fax he received that he is trying to send out to others.

Thanks,
Andrew
 
[posted and mailed]

Hi,
I recently upgraded our office to Outlook 2003, and one user is
having a
problem with copying and pasting attachments. He used to be able to
open one email that had an attachment - right click and select copy,
then close that email open a new email and paste the attachment into
it.

This also works on all of the other machines I have outlook loaded on,
but not this one. (running Windows XP Pro as most other machines are
too).

The only work around is that if you copy the file attachment and
create a new mail message without closing the original email the file
will paste into the email. The user is complaining how its a "PITA" to
have to copy, minimize, create new message, paste, then maximize the
original email, and then close it. He'd much rather copy the file and
then simply close the email. And since he knows other users in the
office can do this hes wondering why he can't.

Any Ideas? I tried playing with the clipboard options. When you paste
the file it goes into the clipboard, when you close the email its
still in there too. (the clip board organizer which shows whats in the
clipboard). But when you go to try and paste it is grayed out or you
get an error ( i don't remember which).

I have tried with different file types too, though usually its a tiff
becasue its a fax he received that he is trying to send out to others.
Click to expand...

I have had the same problem - can't copy and paste from explorer unless
I have previously created (or already replied to) a message.

Really annoying!

I'm using Outlook 2003 and WinXP SP2.

Have you made any progress/found a fix?
 
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