Can't Connect to Printer on XP

[Jim Wetzel]

I'm running Vista w/SP1 and trying to connect to a HPF380 on an XP SP3
machine. I can access files on the XP machine, see the printer but when I try
to connect I get "Windows cannot connect to the printer. Operation could not
be completed (error 0x000003eb)."

I have the F380 drivers installed on the Vista machine -- just can
t get past the error message nor find any reference to the error message.

Suggestions?

Jim

 

[Robert L. \(MS-MVP\)]

You may want to add printer locally and then map it as network printer. This
search result may help
Vista Print Issues
Solved: Vista print Error 0x00000866 Resolution: 1. Add a Local
Printer and then create a new port pointing to the shared printer. ...
www.chicagotech.net/vista/vistaprint.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[Mick Murphy]

Have you run XP's Home Network Wizard to allow file and printer sharing?
And in Vista's Network and Sharing>Add Network Device>Browse to XP's
Printer> install.

 

[Jim Wetzel]

Mick and Robert,

Thanks for the response -- the problem actually turned out to be some of the
extra printer software that was installed along with the driver. I went back
and un-installed to the bare minimum and low and behold the systems
connected.

I had run the XP wizard but had not tried the local mapping.

Thanks for the prompt replies.