G
Guest
So heres my Problem. My Sister's Laptop recently contracted a rather nasty
virus and can no longer start. What i mean by 'can no longer start' is that
when the power goes on, it makes some rather bad sounding noises and gives me
the screen saying "We're sorry for the inconvience, but windows has failed
too start." Etc, then asks me how i would like to try to start it, "Last Good
Configuration", "Safe Mode", "Normal Start-up" etc etc, but none of them
work! Also, i may mention that the computer does not like any of the more
recent windows updates and refuses to install them.
So heres what i need to do:
1: Rescue all the important files from her Hard Drive
2: Wipe her Hard Drive
3: Reinstall Windows XP Home Edition
Here is why that is more difficult than i would like:
1: Computer refuses to boot
2: Computer did not come with Windows Install Disc or Boot Disc
3: I cant just wipe it clean and use that 6 Disc Set downloadable from
Microsoft.com with the cd key on the bottom of the computer because i need
files off of it.
4: I am rapidly getting a very large headache.
Just in case, Heres some Misc Info that might come in handy about the
computer itself if anyone is willing to give me advise:
Intel Pentium 4 Processor
Made for Windows 2000/Xp
Has survived a rather nasty encounter with some juice...
Brand Name: Xplio (Never heard of it, cant find any information on the web)
Did Not want to accept windows service pack two, or a whole bunch of other
updates.
If someone would be so kind as to point me in the right direction, it would
be very much appreciated...
virus and can no longer start. What i mean by 'can no longer start' is that
when the power goes on, it makes some rather bad sounding noises and gives me
the screen saying "We're sorry for the inconvience, but windows has failed
too start." Etc, then asks me how i would like to try to start it, "Last Good
Configuration", "Safe Mode", "Normal Start-up" etc etc, but none of them
work! Also, i may mention that the computer does not like any of the more
recent windows updates and refuses to install them.
So heres what i need to do:
1: Rescue all the important files from her Hard Drive
2: Wipe her Hard Drive
3: Reinstall Windows XP Home Edition
Here is why that is more difficult than i would like:
1: Computer refuses to boot
2: Computer did not come with Windows Install Disc or Boot Disc
3: I cant just wipe it clean and use that 6 Disc Set downloadable from
Microsoft.com with the cd key on the bottom of the computer because i need
files off of it.
4: I am rapidly getting a very large headache.
Just in case, Heres some Misc Info that might come in handy about the
computer itself if anyone is willing to give me advise:
Intel Pentium 4 Processor
Made for Windows 2000/Xp
Has survived a rather nasty encounter with some juice...
Brand Name: Xplio (Never heard of it, cant find any information on the web)
Did Not want to accept windows service pack two, or a whole bunch of other
updates.
If someone would be so kind as to point me in the right direction, it would
be very much appreciated...