Can't access Contacts copied from PST on old PC

[zaphod]

I recently copied an Outlook 2003 PST from one PC to Outlook 2003 on another
PC and placed it in a new folder. When I opened Outlook the newly copied
Contacts were visible with the Distribution Lists intact. However, when
trying to use the Distribution List items in a new message the following
error occurs:

####################################
The address list could not be displayed. The Contact Folder associated with
this address list could not be opened; it may have been moved or deleted, or
you do not have permissions. For information on how to remove this folder
from the Outlook Address Book, see Microsoft Office Outlook Help.
####################################

zaphod

 

[zaphod]

I recently copied an Outlook 2003 PST from one PC to Outlook 2003 on another
PC and placed it in a new folder. When I opened Outlook the newly copied
Contacts were visible with the Distribution Lists intact. However, when
trying to use the Distribution List items in a new message the following
error occurs:

####################################
The address list could not be displayed. The Contact Folder associated with
this address list could not be opened; it may have been moved or deleted, or
you do not have permissions. For information on how to remove this folder
from the Outlook Address Book, see Microsoft Office Outlook Help.
####################################

zaphod

Further weirdness. If I copy the new Contacts from the newly copied PST into
another folder the Distribution Lists no longer work, ie. no items in the
lists. My only option seems to be to keep them in the original new folder
though I would like to be able to move/copy them.

zaphod

 

[Brian Tillman]

I recently copied an Outlook 2003 PST from one PC to Outlook 2003 on
another PC and placed it in a new folder. When I opened Outlook the
newly copied Contacts were visible with the Distribution Lists
intact. However, when trying to use the Distribution List items in a
new message the following error occurs:

####################################
The address list could not be displayed. The Contact Folder
associated with this address list could not be opened; it may have
been moved or deleted, or you do not have permissions. For
information on how to remove this folder from the Outlook Address
Book, see Microsoft Office Outlook Help.
####################################

Right-click the Contacts folder, choose Properties, select the Outlook
ADdress Book tab abd check "Show this folder as an e-mail address book".

 

[zaphod]

Right-click the Contacts folder, choose Properties, select the Outlook
ADdress Book tab abd check "Show this folder as an e-mail address book".

Thanks. That will save me a lot of time tomorrow when I visit the client.
What about the other problem? Outlook now has the old Outlook PST plus the
new one in a new folder. We would like to merge the Contacts into one folder
then get rid of the new folder but, as I said, when I copy Contacts items
from the new folder to the existing Contacts the Distribution Lists don't
remain intact.

zaphod

 

[Brian Tillman]

as I
said, when I copy Contacts items from the new folder to the existing
Contacts the Distribution Lists don't remain intact.

How are you performing the copy? Are you using drag-and-drop, select and
Edit>Copy to Folder, or some other method?

 

[zaphod]

How are you performing the copy? Are you using drag-and-drop, select
and Edit>Copy to Folder, or some other method?

Ctrl-A, Ctrl-C, Ctrl-V

zaphod

 

[Brian Tillman]

Ctrl-A, Ctrl-C, Ctrl-V

Try one of the other methods and see if it makes a difference.