J
johnnie
I have a Canon PIXMA ip 5000 printer connected via a USB port to a Dell
Dimension 4700 Series under XP Pro SP2. The Print Preview option on
the Printer Preferences page is checked and this used to produce a
preview display whenever the printer print option was selected in any
application program (e.g Word 2003, Excell 2003, PaintShop Pro 9 etc).
Recently, this preview fails to function and when a print option is
selected the page (s) print immediately. If I connect the printer to
my laptop also running XP Pro SP2 on a usb port the preview functions
normally. I have identical software on both machines (as far as I can
tell), but it seems that either the print preview attribute is not
being saved or there is a conflict with some other program. I have
uninstalled the printer and driver and reinstalled but it makes no
difference. All Windows XP updates are installed on both machines and
the Canon driver is their latest available. This is driving me mad!
Can anyone suggest something to try?
Johnnie
Dimension 4700 Series under XP Pro SP2. The Print Preview option on
the Printer Preferences page is checked and this used to produce a
preview display whenever the printer print option was selected in any
application program (e.g Word 2003, Excell 2003, PaintShop Pro 9 etc).
Recently, this preview fails to function and when a print option is
selected the page (s) print immediately. If I connect the printer to
my laptop also running XP Pro SP2 on a usb port the preview functions
normally. I have identical software on both machines (as far as I can
tell), but it seems that either the print preview attribute is not
being saved or there is a conflict with some other program. I have
uninstalled the printer and driver and reinstalled but it makes no
difference. All Windows XP updates are installed on both machines and
the Canon driver is their latest available. This is driving me mad!
Can anyone suggest something to try?
Johnnie