Canon bjc-80 printer will not function

[Guest]

I have Windows xp service pack 1 and Office Student and Teacher Edition 2003.
My Canon bjc-80 printer will only print a word document. I cannot print
anything from the Web (Internet Explorer shuts down), nor can I access
printer properties. I get error:

Function address 0x77e7650d caused a protection fault. (exception code
0xc0000005) some or all property page(s) may not be displayed.

and then the screen goes blank, all icons disappear, then reload.

Canon does not have a driver for Windows xp for this printer, but says that
xp includes the driver. How can I repair this problem? Thanks

 

[Cari \(MS-MVP\)]

Uninstall and reinstall:

http://www.coribright.com/windows/Article One.htm

Use the Add printer Wizard after Step 5.