Cannot start Help and Support

[chili15]

When I try to access Help and Support I get the following message Windows cannot open Help and Support because a system service is not running. To fix this problem, start the service named Help and Support.)

I have typed in Run:services.msc, and found Help and Support set on automatic.
I have tried a number of reg edits from the Registry XP tweaks site, but nothing seems to help.
Would it help if I re-installed Service Pack 2, and if I did would I lose any of my programs?
Any suggestions would be greatly appreciated.

 

[Ramesh, MS-MVP]

I understand that the "Help and Support" service is set to "Automatic". But
does the status say "Running" instead of "Stopped"?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


When I try to access Help and Support I get the following message
Windows cannot open Help and Support because a system service is not
running. To fix this problem, start the service named Help and Support.)

I have typed in Run:services.msc, and found Help and Support set on
automatic.
I have tried a number of reg edits from the Registry XP tweaks site, but
nothing seems to help.
Would it help if I re-installed Service Pack 2, and if I did would I lose
any of my programs?
Any suggestions would be greatly appreciated.

 

[maguire110]

--
JM

I understand that the "Help and Support" service is set to "Automatic". But
does the status say "Running" instead of "Stopped"?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


When I try to access Help and Support I get the following message
Windows cannot open Help and Support because a system service is not
running. To fix this problem, start the service named Help and Support.)

I have typed in Run:services.msc, and found Help and Support set on
automatic.
I have tried a number of reg edits from the Registry XP tweaks site, but
nothing seems to help.
Would it help if I re-installed Service Pack 2, and if I did would I lose
any of my programs?
Any suggestions would be greatly appreciated.


No, it is stopped, but when I attempt to start it I get an error message:

"Could not start the help and service support on this computer. Error:1083
The excitable program that this services configured to run does not
implement the service.

 

[Ramesh, MS-MVP]

Resolve the Help and Support Service startup failures:
http://windowsxp.mvps.org/helpsvcfix.htm


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog

--
JM

I understand that the "Help and Support" service is set to "Automatic".
But
does the status say "Running" instead of "Stopped"?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


When I try to access Help and Support I get the following message
Windows cannot open Help and Support because a system service is not
running. To fix this problem, start the service named Help and Support.)

I have typed in Run:services.msc, and found Help and Support set on
automatic.
I have tried a number of reg edits from the Registry XP tweaks site,
but
nothing seems to help.
Would it help if I re-installed Service Pack 2, and if I did would I
lose
any of my programs?
Any suggestions would be greatly appreciated.


No, it is stopped, but when I attempt to start it I get an error message:

"Could not start the help and service support on this computer.
Error:1083
The excitable program that this services configured to run does not
implement the service.

 

[JF]

*Bonjour Ramesh, MS-MVP * !
<
I like also this one
http://windowsxp.mvps.org/rebuildhelp.htm
May I suggest to add this command ? ==>
net start helpsvc

 

[maguire110]

--
JM

Resolve the Help and Support Service startup failures:
http://windowsxp.mvps.org/helpsvcfix.htm


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog

--
JM

I understand that the "Help and Support" service is set to "Automatic".
But
does the status say "Running" instead of "Stopped"?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


When I try to access Help and Support I get the following message
Windows cannot open Help and Support because a system service is not
running. To fix this problem, start the service named Help and Support.)

I have typed in Run:services.msc, and found Help and Support set on
automatic.
I have tried a number of reg edits from the Registry XP tweaks site,
but
nothing seems to help.
Would it help if I re-installed Service Pack 2, and if I did would I
lose
any of my programs?
Any suggestions would be greatly appreciated.


No, it is stopped, but when I attempt to start it I get an error message:

"Could not start the help and service support on this computer.
Error:1083
The excitable program that this services configured to run does not
implement the service.

Tried this and though it now is started, after re-starting computer I still cannot access help and support, When I click on it nothing happens

 

[Ramesh, MS-MVP]

Thanks, Jean.

 

[Ramesh, MS-MVP]

Have a look at the link below (posted by Jean)
http://windowsxp.mvps.org/rebuildhelp.htm

The method rebuilds the Help Center completely.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog

--
JM

Resolve the Help and Support Service startup failures:
http://windowsxp.mvps.org/helpsvcfix.htm


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog

--
JM


:

I understand that the "Help and Support" service is set to
"Automatic".
But
does the status say "Running" instead of "Stopped"?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


When I try to access Help and Support I get the following message
Windows cannot open Help and Support because a system service is not
running. To fix this problem, start the service named Help and
Support.)

I have typed in Run:services.msc, and found Help and Support set on
automatic.
I have tried a number of reg edits from the Registry XP tweaks
site,
but
nothing seems to help.
Would it help if I re-installed Service Pack 2, and if I did would
I
lose
any of my programs?
Any suggestions would be greatly appreciated.


No, it is stopped, but when I attempt to start it I get an error
message:
"Could not start the help and service support on this computer.
Error:1083
The excitable program that this services configured to run does not
implement the service.

Tried this and though it now is started, after re-starting computer I
still cannot access help and support, When I click on it nothing happens

 

[maguire110]

--
JM

Have a look at the link below (posted by Jean)
http://windowsxp.mvps.org/rebuildhelp.htm

The method rebuilds the Help Center completely.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog

--
JM

Resolve the Help and Support Service startup failures:
http://windowsxp.mvps.org/helpsvcfix.htm


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog



--
JM


:

I understand that the "Help and Support" service is set to
"Automatic".
But
does the status say "Running" instead of "Stopped"?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


When I try to access Help and Support I get the following message
Windows cannot open Help and Support because a system service is not
running. To fix this problem, start the service named Help and
Support.)

I have typed in Run:services.msc, and found Help and Support set on
automatic.
I have tried a number of reg edits from the Registry XP tweaks
site,
but
nothing seems to help.
Would it help if I re-installed Service Pack 2, and if I did would
I
lose
any of my programs?
Any suggestions would be greatly appreciated.


No, it is stopped, but when I attempt to start it I get an error
message:
"Could not start the help and service support on this computer.
Error:1083
The excitable program that this services configured to run does not
implement the service.



Tried this and though it now is started, after re-starting computer I
still cannot access help and support, When I click on it nothing happens

I have tried this site, but cannot access package store. If I re-install

Service Pack2 will it restore help and support, and if so will it affect my
current programs?

 

[Ramesh, MS-MVP]

Reinstalling SP2 should not affect existing programs. However, it's prudent
to take appropriate backups whenever installing or reinstalling a major
update for the OS.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog

--
JM

Have a look at the link below (posted by Jean)
http://windowsxp.mvps.org/rebuildhelp.htm

The method rebuilds the Help Center completely.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog

--
JM


:

Resolve the Help and Support Service startup failures:
http://windowsxp.mvps.org/helpsvcfix.htm


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog



--
JM


:

I understand that the "Help and Support" service is set to
"Automatic".
But
does the status say "Running" instead of "Stopped"?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog http://www.winhelponline.com/blog


When I try to access Help and Support I get the following
message
Windows cannot open Help and Support because a system service is
not
running. To fix this problem, start the service named Help and
Support.)

I have typed in Run:services.msc, and found Help and Support set
on
automatic.
I have tried a number of reg edits from the Registry XP tweaks
site,
but
nothing seems to help.
Would it help if I re-installed Service Pack 2, and if I did
would
I
lose
any of my programs?
Any suggestions would be greatly appreciated.


No, it is stopped, but when I attempt to start it I get an error
message:
"Could not start the help and service support on this computer.
Error:1083
The excitable program that this services configured to run does not
implement the service.



Tried this and though it now is started, after re-starting computer I
still cannot access help and support, When I click on it nothing
happens

I have tried this site, but cannot access package store. If I
re-install

Service Pack2 will it restore help and support, and if so will it affect
my
current programs?