Cannot send or receive email in Vista Windows Mail

[Dorothy]

I cannot send or receive email. I get an error message:

"Subject 'testing', Account: 'pop3.live.com', Server: 'smtp.live.com',
Protocol: SMTP, Port: 25, Secure(SSL): Yes, Error Number: 0x800CCC15"

I have tried resetting my account information 3 times and nothing works. My
provider says everything is OK with the account settings and the server.
They said it is a software problem. I went to the MicroSoft Download site
and none of the downloads apply to my system. If you have a solution, I
would appreciate knowing anything that might help!

 

[slk759]

Port is wrong - should be 587 . . . . . verify all else with this setup.

Live.com Settings:

Server names and ports:
POP3 = pop3.live.com Port = 995
SMTP = smtp.live.com Port = 587

Checkboxes you need to check include:

Server Tab: "My server requires authentication" (Click "Settings" button
also and fill in "Log on Using" email address - *** but do NOT check the
checkboxes there . . . .)

Advanced Tab: BOTH outgoing and incoming - "This server requires a secure
connection (SSL)"

General Tab (if desired but generally recommended): "Include this account
when receiving mail or synchronizing"

Should work - if you get errors post the entire error message (cut-n-paste)
for further assistance.

 

[Denise]

Im having problems too. It worked on my user computer, but when I went to
set up on my 2nd user computer it did not work... i would wait a few days to
try again, what do you think?

 

[slk759]

Please copy and paste the error message(s) you receive . . . . . .

 

[Gary VanderMolen \(MVP\)]

Just saying "it did not work" does not help us to diagnose the problem.
Do you get an error message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[PA Bear [MS MVP]]

Not even in the ballpark, my dear.

Use the Configuration Settings on this page:
http://mailcall.spaces.live.com/Blog/cns!CC9301187A51FE33!49799.entry

NB: Set Outgoing server (SMTP) to Port 587, not Port 25!