cannot remove add-ins

G

Gizzo

Outlook has been crashing quite a lot lately and I'm trying to remove
some of the add-ins. However, there are add-ins I cannot remove with
an error message saying that it needs an administrator to remove it.
But I am an admin or part of the admin group. Why is it behaving like
this? What's the solution? Thanks.
 
N

neo [mvp outlook]

Is your operating system Vista or Windows 7? The reason I ask is that under
these two operating systems, UAC may be interfering with what you are trying
to do.

Outlook has been crashing quite a lot lately and I'm trying to remove
some of the add-ins. However, there are add-ins I cannot remove with
an error message saying that it needs an administrator to remove it.
But I am an admin or part of the admin group. Why is it behaving like
this? What's the solution? Thanks.
 
R

Roady [MVP]

To add to Neo's reply;
In that case, right click on the Outlook icon and choose to run it as
administrator. You should have no issues removing those add-ins then.
Restart Outlook normally when finished.
 

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