cannot receive or send mail anymore

A

Ashlei

I use windows mail, I have comcast internet. This past weekend I could hit
the email button on my keyboard, my email would appear and would download
itselt. All of a sudden I am getting this erro message:
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '-ERR login failed', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

Can anyone help me with what has happened. I also keep getting this windows
security to log into the mail account which it will not recognize my log in
or password.

Any help would be greatly appreciated.
Thanks,
Kristi
 
G

Gary VanderMolen

If you are sure you are using the correct username and password,
one possible cause for that error is account corruption. One thing
you might try as a possible quick fix is to delete that corrupted
account, restart Windows Mail, then recreate that mail account.
If that doesn't fix it, more drastic measures will have to be taken.

Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
R

rose

Ashlei said:
I use windows mail, I have comcast internet. This past weekend I could hit
the email button on my keyboard, my email would appear and would download
itselt. All of a sudden I am getting this erro message:
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '-ERR login failed', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

Can anyone help me with what has happened. I also keep getting this windows
security to log into the mail account which it will not recognize my log in
or password.

Any help would be greatly appreciated.
Thanks,
Kristi
 

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