Cannot Open Temporary File

[Guest]

I have a program made by a company called GEN Ref. It is a genealogy program
on cd. When I install the progam in on a windows 2000 machine and log in as
a user with out administrative rights, it works fine, but when I install it
on an XP PRO machine and try to run it as a limited user I get the following
error. "Cannot open temprorary file".
I have tried to find the temp file it is trying to open with out success. I
have tried to change the permissions on the windows temp folder and the
folder where the program installs. Nothing is working. A user with
administrative rights can run the program with no problems.
Any one have any ideas.
Thanks,

 

[Rick \Nutcase\ Rogers]

Hi,

Check permissions on the program installation folder, the limited user
account probably only has read permissions, but needs read and execute, and
possibly write permissions.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

I thought I mentioned that I had tried to change the permission on the folder
in where the program installs (C:\PROGRAM FILES). If this is not what you
are talking about, then what "installation folder" are you refering to?

 

[Rick \Nutcase\ Rogers]

Hi Tom,

Whatever folder you installed it to, usually a sub-directory under
C:\Program Files.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Okay, as I mentioned in orginal post, I have already tried this. Any other
ideas.

Thanks,
Tom

 

[Rick \Nutcase\ Rogers]

Hi Tom,

Have you cleared the user-defined temp folder?

%userprofile%\local settings\temp

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org