cannot open microsoft outlook

G

Guest

PLEASE HELP! I am a windows 2000 user - whenever I try and open microsoft
outlook I get a message that says “microsoft could not open the file
containing the folders used to send and receive email messages, creater
appointments, and open the address book. Please select from the options
listed below: Create a new personal folders file, or Open an existing
personal folders fileâ€. Then when I click on “Open an existing personal
folders fileâ€, it will not allow me to open my folder (and as I only have one
existing personal folders file that is where all my emails are stored!). I
have however been able to open a new personal folders file and to continue to
work in Outlook, but in a completely new folder . I then tried to import my
old existing personal folder file from within Microsoft Outlook but it will
not allow me to do this. HELP PLEASE, ANYONE…
 
G

Guest

Are there any error messages such as the personal folder file is corrupt, or
Outlook can't find the path to it? Is the PST marked read only? Is the folder
the PST is in protected? This apparently worked before, what has changed
(even the slightest little thing)? Have you tried to run scanpst.exe against
the Outlook PST file?
 
V

Vince Averello [MVP-Outlook]

Is your old PST file set as Read-Only in its file properties? Has anything
happened since the last time you used the PST file?
 
G

Guest

Dear K Orland
there are messages that come up when I try to import my original .pst
folder.."Cant find this file. Make sure the path and file name are correct".
And when I verify that the path and file is correct it gives me "Errors have
been detected in the file..." I have not changed any settings and have not
seen anything strange with any of my other Office programs that reads

Any ideas?
 
G

Guest

No they are all set as "archive", not as read only. Nothing was changed since
the last time I used the PST file - it simply stopped opening.
 
G

Guest

I would suggest running scanpst.exe against the PST file. You can find it by
doing a search for the file. Double-click it and follow the instructions,
make sure you point it to the correct PST.
You don't state what version of Outlook you use and what size the PST is?
--
Kathleen Orland

http://www.howto-outlook.com/
 
G

Guest

The file size is 201 MB and it is Microsoft Outlook 2000. Is that why its not
opening? Maybe its just too big a file? how do I reduce it?

I also ran scanpst.exe and followed your instructions and the programme
repaired the files. What do I do now to try and open the repaired file??

Thanx
 
G

Guest

The Outlook 2000 PST size limit is 2 GB but it can get a little flakey after
1.5 GB in size.
To open that PST, try file / open from Outlook and point to that PST. Good
luck! Let me know how it turns out for you.
--
Kathleen Orland

http://www.howto-outlook.com/
 
G

Guest

Hi Dan,
Add the PST by going into the Mail applet in your control panel. In the
properties of your profile you should be able to add another set of personal
folders and point that one to the PST you just repaired. Good luck, let me
know how it turns out!
--
Kathleen Orland

http://www.howto-outlook.com/
 

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