K
Kevin
During start-up it appears to get stuck on the "windows
is starting up" page, and will not go to the log in
screen. I've tried almost every option on the advanced
start-up menu..Safe mode, safe mode w/ dos prompt & "last
known good restore point" Same result every time. If I
press and hold my power button during the freeze it
changes from "windows is starting up" to "windows is
shutting down" and (5) seconds later it's off. What are
my options here?? I have all my family photos and there
is a 100% need to retrieve them. Any help would be
appreciated.
Thank you,
Kevin
is starting up" page, and will not go to the log in
screen. I've tried almost every option on the advanced
start-up menu..Safe mode, safe mode w/ dos prompt & "last
known good restore point" Same result every time. If I
press and hold my power button during the freeze it
changes from "windows is starting up" to "windows is
shutting down" and (5) seconds later it's off. What are
my options here?? I have all my family photos and there
is a 100% need to retrieve them. Any help would be
appreciated.
Thank you,
Kevin