cannot Get online

[JMS]

after spyware detected and removed the infected files,
I rebooted , I was not able to get online.
WINXP home

 

[Jon G]

See this earlier response by me:

There is a perfectly good explanation for this. A lot of Spyware adds itself
as a part of the Winsock LSP. In some cases these may not be additions but
replacements. It is very easy for a Winsock to become corrupt especially
after a removal of a layer.

If you are using XP SP2:

Start - Run and typing "netsh winsock reset" (minus quotes)

If you are using pre-SP2 or 2k then the following article does the same
thing:

http://support.microsoft.com/default.aspx?scid=kb;en-us;817571

-Jon

 

[Carl Trimble]

You should try winsock fix. You can find it by searching
google.

 

[Guest]

-----Original Message-----
after spyware detected and removed the infected files,
I rebooted , I was not able to get online.
WINXP home

SAME THING HAPPENED TO ME ON XP HOME.
IE DOES NOT WORK, FIREWALL IS DISABLED, LOST MS WORD,
ROTTEN PIECE OF SOFTWARE!!!
THAT SOFTWARE TECH SHOULD BE FIRED!! OR MADE TO FIX THIS
MESS.

 

[Bill Sanderson]

If you are on Windows XP Service Pack 2,
Please type this at a command prompt:

netsh winsock reset

Hit the enter key,
then restart the machine.

For Windows 2000, Pre SP2 versions of XP, or for Windows Server 2003 pre
sp1, follow the procedure in this Microsoft Knowledge base article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;817571

 

[Guest]

-----Original Message-----
after spyware detected and removed the infected files,
I rebooted , I was not able to get online.
WINXP home
.

Same here... HELP!!!

 

[Bill Sanderson]

http://support.microsoft.com/kb/892350

Same here... HELP!!!