cannot enable Live Preview

[SGboy]

When I went into the Word Options, the "Enable Live Preview" is greyed out.
If I hover over it, the following message appears:

"Previews have been automatically disabled based on Terminal Server
settings, connection speed, or animation settings on this machine."

How can I enable Live Preview again?

 

[Stefan Blom]

Have you looked at the settings that the error message refers to?

 

[Celeste]

I am having the same problem as SGboy. What is the terminal server settings?
What should it be? What are the setting preferences to enable live preview?
Help...I am going crazy...thank you
Celeste

 

[Chetan Tammala]

[sorry for the spam]

I meant to say, I made sure that, this setting is *NOT* getting disabled
through Group Policy.

Thanks,
Chetan

 

[Chetan Tammala]

Hi,

I am also having the same problem. I made sure that, this setting is getting
disabled through Group Policy.

And, i am not getting any errors when click on the setting.

Please help.

 

[Chetan Tammala]

Hey Celeste,

Can you try connecting to the machine using remote desktop (RDP) and see if
the Live Preivew is enabled?

Thanks,
Chetan