B
Begoña
I've a paid subscription to a newspaper and have problems getting in and
downloading subscription via .pdf. Before it just to work fine.
I tried with Mozilla Firefox, Chrome and Internet Explorer. It doesn't work
in any of the computers at home. In the office with office computer it works
but at home with office computer it doesn't work.
Checked with Newspaper, Wireless router technical service and internet
provider and everything is fine. When I disconnect my computer from the
wireless router and connect it directly to the normal router it is the same,
so I thought the problem would be from the internet provider but they say the
connection is fine. I don't know what to do.
I can get into the newspaper page but at the beginning of the page you can
see the word publicity and about 5 rectangles with a red cross and the word
"Click!" on them as if publicity had been blocked. When I see this I know
everything is wrong.
Next step is to go to the "Printed Edition" and sign in. There (it is a
https page) I can download the edition in .pdf, but all I get everytime I try
is "The page cannot be display, check your internet connection, etc.". I can
also see through the VPDFVisor but it only goes as far as 16%.
The .pdf download works in other webpages I've tried only this one seems to
have the problem.
I tried in another house with another computer and it works. The same as in
the office with the office computer.
Does anyone know what can be happening?
I would appreciate if anyone could help.
Thank you
downloading subscription via .pdf. Before it just to work fine.
I tried with Mozilla Firefox, Chrome and Internet Explorer. It doesn't work
in any of the computers at home. In the office with office computer it works
but at home with office computer it doesn't work.
Checked with Newspaper, Wireless router technical service and internet
provider and everything is fine. When I disconnect my computer from the
wireless router and connect it directly to the normal router it is the same,
so I thought the problem would be from the internet provider but they say the
connection is fine. I don't know what to do.
I can get into the newspaper page but at the beginning of the page you can
see the word publicity and about 5 rectangles with a red cross and the word
"Click!" on them as if publicity had been blocked. When I see this I know
everything is wrong.
Next step is to go to the "Printed Edition" and sign in. There (it is a
https page) I can download the edition in .pdf, but all I get everytime I try
is "The page cannot be display, check your internet connection, etc.". I can
also see through the VPDFVisor but it only goes as far as 16%.
The .pdf download works in other webpages I've tried only this one seems to
have the problem.
I tried in another house with another computer and it works. The same as in
the office with the office computer.
Does anyone know what can be happening?
I would appreciate if anyone could help.
Thank you