G
Guest
Computer novice needs help in simplistic plain language.
I recently tried to use the XP Pro support and help section only to
repeatedly get the message
"Cannot display the page
The page you are trying to view has an incorrect address and cannot be
displayed. Please try another page."
This error message appears anytime I attempt to use the Search, Pick a help
topic, and Ask for assistance choices.
The sections entitled "Pick a task and Did you know" function properly.
I am currently running XP Pro with SP2 installed and I believe I am current
on all windows updates.
I am also running adaware spy software, All-in-One Secretmaker utility as
well as Norton Antivirus with current definitions.
I recently installed cable modem and a wireless router in my home and I
currently have 2 wireless pcs sharing the internet connection.
Part of my problem is I don't know when the help and support center in XP
stopped functioning, e.g. when SP2 was installed months and months ago or
just recently when the wireless network was installed because I didn't have a
need for the help section for some time. Hence I don't have any idea as to
whether some change I have made caused the problem.
P.S. ---Since I consider myself a novice user I am usually quite nervous
about making registry modifications.---in fear of making things
worse-----------If that is part of what I must do to correct the problem,
please be explicit ---step by step---of what I should do.
Any help would be greatly appreciated.
Vijai
I recently tried to use the XP Pro support and help section only to
repeatedly get the message
"Cannot display the page
The page you are trying to view has an incorrect address and cannot be
displayed. Please try another page."
This error message appears anytime I attempt to use the Search, Pick a help
topic, and Ask for assistance choices.
The sections entitled "Pick a task and Did you know" function properly.
I am currently running XP Pro with SP2 installed and I believe I am current
on all windows updates.
I am also running adaware spy software, All-in-One Secretmaker utility as
well as Norton Antivirus with current definitions.
I recently installed cable modem and a wireless router in my home and I
currently have 2 wireless pcs sharing the internet connection.
Part of my problem is I don't know when the help and support center in XP
stopped functioning, e.g. when SP2 was installed months and months ago or
just recently when the wireless network was installed because I didn't have a
need for the help section for some time. Hence I don't have any idea as to
whether some change I have made caused the problem.
P.S. ---Since I consider myself a novice user I am usually quite nervous
about making registry modifications.---in fear of making things
worse-----------If that is part of what I must do to correct the problem,
please be explicit ---step by step---of what I should do.
Any help would be greatly appreciated.
Vijai