Cannot display the Connections tab of Windows Vista Mail options p

[kenny p]

With Windows Vista Mail open, when I click the Send/Receive Mail tab, my
internet connection is closed and Windows Mail then re-establishes it and
does the send/receive function. When I display the Options in Mail and try to
view the Connections page, Mail stops responding. Any suggestions why this
happens?

 

[Gary VanderMolen]

That means the account is corrupt, which was probably caused by
a non-compatible antivirus. Which antivirus are you running?

 

[kenny p]

I'm running Norton 360.

That means the account is corrupt, which was probably caused by
a non-compatible antivirus. Which antivirus are you running?

 

[Frank Saunders MS-MVP IE,OE/WM]

I'm running Norton 360.

1. Dump anything Norton or McAfee
2. Tools | Accounts
Do this for every account:
Select the account and click Properties.
On the Connection tab uncheck "Always connect to this account using:".

 

[Gary VanderMolen]

Windows Mail is not compatible with most McAfee and Norton
security programs. Those will need to be uninstalled, NOT just
disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.