cannot delete some emails in outlook 2007

  • Thread starter Thread starter peregolf
  • Start date Start date
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peregolf

JUST RECENTLY WHEN I HAVE GONE TO DELETE MESSAGES IN EITHER THE JUNK FOLDER
OR THE DELETED FOLDER IT WILL NOT LET ME DELETE THEM ALL. IF I SELECT ALL AND
PRESS DELETE I GET "
C\USERS\CHRISPERRY\APPDATA\LOCAL\MICROSOFT\OUTLOOK\OUTLOOK.PST . THEN QUIT
OUTLOOKA ND MAIL ENABLED APPLIOCATIONS AND THEN USE THE INBOX REPAIR TOOL
(SCANPST.EXE) TO DIAGNOSE AND REPAIR ERRORS IN THE FILE.

I CANNOT FIND THIS TOOL SO CANT ATTEMPT TO FIX THE PROBLEM. CAN ANYONE HELP?
 
Please don't type in all caps, it's difficult to read.

Close Outlook. Do a file/folder search for scanpst.exe. Use the Advanced
button to include hidden files and folders. You will also need to know the
location of your PST, which is in the filepath you included in your email.

When you locate scanpst.exe, double-click it and follow the instructions
which will include browsing to your PST file. Let it scan and repair your
PST, then run it again. If it finds errors, repeat the scan until no further
errors are found. When this happens, open Outlook again.

peregolf said:
JUST RECENTLY WHEN I HAVE GONE TO DELETE MESSAGES IN EITHER THE JUNK FOLDER
OR THE DELETED FOLDER IT WILL NOT LET ME DELETE THEM ALL. IF I SELECT ALL AND
PRESS DELETE I GET "
C\USERS\CHRISPERRY\APPDATA\LOCAL\MICROSOFT\OUTLOOK\OUTLOOK.PST . THEN QUIT
OUTLOOKA ND MAIL ENABLED APPLIOCATIONS AND THEN USE THE INBOX REPAIR TOOL
(SCANPST.EXE) TO DIAGNOSE AND REPAIR ERRORS IN THE FILE.

I CANNOT FIND THIS TOOL SO CANT ATTEMPT TO FIX THE PROBLEM. CAN ANYONE
Click to expand...
HELP?
 
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