Cannot delete rules

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Guest

In Outlook 2002, Delete button is grayed out when highlighting a rule. any
suggestion?
 
Ian said:
In Outlook 2002, Delete button is grayed out when highlighting a rule. any
suggestion?
Click to expand...

Hi Ian,

you could delete the file where the rules are stored. Rules are stored in
".rwz" files with the name of your profile.

Another idea could be to create a new Outlook profile:

How to create a new e-mail profile in Outlook 2002?:
http://support.microsoft.com/?kbid=287072
 
Oliver Vukovics said:
you could delete the file where the rules are stored. Rules are
stored in ".rwz" files with the name of your profile.
Click to expand...

This is not true for Outlook 2002, although it is for Outlook 2000 and
earlier.
 
Ian said:
In Outlook 2002, Delete button is grayed out when highlighting a
rule. any suggestion?
Click to expand...

I had this problem a few days ago and what I did was export the rules using
the Rules Wizard, close Outlook and restart it with the /cleanrules command
switch, then reimport the rules. The bad rule could then be deleted.
 
I tried but OL 2002 does not have /cleanrules

Brian Tillman said:
I had this problem a few days ago and what I did was export the rules using
the Rules Wizard, close Outlook and restart it with the /cleanrules command
switch, then reimport the rules. The bad rule could then be deleted.
Click to expand...
 
Ian said:
I tried but OL 2002 does not have /cleanrules
Click to expand...

Oops. You're correct. (See http://support.microsoft.com/kb/296192/en-us
and Outlooks Help.) If this were my problem to solve, I'd export the rules,
create a new PST, make it my delivery location (it should contain no rules
at this point), copy over all my data, then import the rules again.
Tedious, but it should work.
 
Hi Brian,

thank you for this "update" of my wrong information.

I searched for the question of Ian and found this site of Mcrosoft:

"Outlook file locations"
Applies to: Microsoft Office Outlook 2003
http://office.microsoft.com/en-us/outlook/HP030822101033.aspx

and here Microsoft write: + ".rwz" files but I forget to open the further
information.

Thanky for your help and for "updating" my information.
 
Brian,

I am having a similiar problem. I tried doing using that switch but it didnt
do anything. I have Office 2003 and on Exchange 2003. Whenever click on Rules
and Wizards from the Tools menu, it wants me to select either Client or
Server. I click on Server and I see four rules. There are actually two rules
but both are duplicated for some reason. I rule says client-only but I check
its properties and the "only on this machine" box is not checked. No matter
what I do I cannot delete these rules. I keeps prompting me with that
error....

One or more rules could no tbe uploaded to Exchang server.......

Any ideas??? Thanks.
 
Asif Shah said:
I am having a similiar problem. I tried doing using that switch but
it didnt do anything.
Click to expand...

I don't see how it could do nothing. Post the EXACT command you used.
 
No messages. It launched Outlook and then I went to Tools, Rules and Alerts
and it poped up asking if I want to keep the client or server rules.
Regardless what I click on, the rules were still there just like they were
before.

Is there something on Exchange that needs to be removed for it recougnize????
 
Asif Shah said:
No messages. It launched Outlook and then I went to Tools, Rules and
Alerts and it poped up asking if I want to keep the client or server
rules. Regardless what I click on, the rules were still there just
like they were before.
Click to expand...

Start with a clean PST, then. Since rules are kept in the PST, a clean PST
shoudn't contain any.
 
I was experiencing this issue. I am running Office 2003 and Exchange
2003. When I would try to create a rule from a message (right click,
Create rule...) and include "Mark as Read" it would tell me that this
was a client side only rule. I would then not be able to edit or
delete the rule. I ran the "C:\Program Files\Microsoft Office
\OFFICE11\OUTLOOK.EXE" /cleanrules and that erased all of the rules.
I haven't tried an export or import.
 
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