Cannot delete member from a group e-mail address

G

Guest

I have deleted an individual member from a group e-mail address I have
created. I also have deleted the address from my contacts, as it is no longer
a valid address.

When i send a message to the group, I get an auto-reply telling me the
e-mail does not exist.

When I right click on the address, it tells me I do not have that address in
my Outlook.

I have searched my entire address book and not found this address anywhere.

Thank you for your assistance!

LANU
 
B

Brian Tillman

lanu said:
I have deleted an individual member from a group e-mail address I have
created. I also have deleted the address from my contacts, as it is
no longer a valid address.

When i send a message to the group, I get an auto-reply telling me the
e-mail does not exist.

When I right click on the address, it tells me I do not have that
address in my Outlook.

I have searched my entire address book and not found this address
anywhere.

I'm assuming that you actually mean "Distribution List" when you say
"group". Outlook doesn't have anything called "group e-mail addresses".

Remove the DL name from your autocompletion cache, then try again.
 
G

Guest

Thanks, Brian.

You are correct...Distribution List is the correct word.

I have tried to follow your suggestion, but have not found where I can edit
autocompletion cache... would you mind guiding me?

Happy Thanksgiving!

Luis
 
M

Milly Staples [MVP - Outlook]

Start a new mail message and start typing in the DL name. When the DL name appears in the dropdown, use your arrow key to select it and then press delete.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, lanu asked:

| Thanks, Brian.
|
| You are correct...Distribution List is the correct word.
|
| I have tried to follow your suggestion, but have not found where I
| can edit autocompletion cache... would you mind guiding me?
|
| Happy Thanksgiving!
|
| Luis
|
| "Brian Tillman" wrote:
|
||
||| I have deleted an individual member from a group e-mail address I
||| have created. I also have deleted the address from my contacts, as
||| it is no longer a valid address.
|||
||| When i send a message to the group, I get an auto-reply telling me
||| the e-mail does not exist.
|||
||| When I right click on the address, it tells me I do not have that
||| address in my Outlook.
|||
||| I have searched my entire address book and not found this address
||| anywhere.
||
|| I'm assuming that you actually mean "Distribution List" when you say
|| "group". Outlook doesn't have anything called "group e-mail
|| addresses".
||
|| Remove the DL name from your autocompletion cache, then try again.
|| --
|| Brian Tillman [MVP-Outlook]
 
L

lanu

Thanks, Milly,
The problem is that this address does not ''exist" in my address book, so
when i try to type it in the "TO" area, it shows me all the choices in that
letter...but it is not there, so I cannot delete it.

When I send a message to all my contacts, which I oftenj do, since I am in
sales, I get an auto-reply from this address with no text in the message.

A long time ago I had deleted this address from my address book when i was
notified it was no longer a valid address...

For now I have labeled it a 'JUNK' address, so when the auto-reply comes in,
it goes automatically to my JUNK MAIL folder, but I know this is an
irregularity...

Thanks for any clues you may be able to provide me.

Luis
 

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