Cannot delete an item in my inbox,

[jack]

Message says " an unknown error has occurred.
Please advise on how to correct this problem. Am using a new Dell computer
with the Windows Vista, Home Edition"
Thanks

 

[jack]

Message says " an unknown error has occurred.
Please advise on how to correct this problem. Am using a new Dell computer
with the Windows Vista, Home Edition"
Thanks

 

[Guest]

Sending the same message more than once seldom gets you help any faster.

Unknown error and undeletable files in Windows Mail are usually due to
interference from an antivirus program, antispyware program, or antispam
program. What if any such programs do you have?

For a temporary fix, download and install this hotfix, with Windows Mail
not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.

 

[carl]

move all your messages to another folder. locate your inbox file and delete
it. That should do it

Carl

 

[julie menzies]

I am having the same problem, can anyone tell me ho w to fix it?

 

[cayo]

Try deleting the e-mail above and the one below whatever it is you are trying
to get rid of

 

[Steve Cochran]

One can just disable the preview pane (View | Layout) and then highlight and
delete.

steve

 

[Podge]

I drug the offending e-mail to the trash folder and emptied the trash and it
worked!

 

[Gerri]

I have the same problem. I have a new Compac computer with Windows Vista,
Home Edition. Have you had a response on how to correct the problem.

Gerri