S
Simon Harris
I am running XP Pro with SP2 on a PC which gives me an error message when
I
try to create a restore point before installing software updates etc.:
"System Restore is not able to create a restore point. Please restart the
computer and then run system restore again." Needless to say this achieves
nothing.
A visit to Microsoft's comprehensive web site suggested three possible
causes of the problem:
1. The most likely cause: "You cannot create a restore point with a
highpoint driver installed." (MSKB article ID 322246). However a check
through my drivers in safe mode with hidden and system files revealed, as
recommended, confirmed that there is no Highpoint file on my system.
2. Next suspect: Go to computer management in control panel and check
that system restore service (SRS) is set to start automatically and its
status is started -- they both are.
3. Check the event log under Event viewer\system for clues. There are
some entries from when I switched off the SRS for all drives, deleted
earlier restore points and then switched it back on again for all four
drives. These events are coded 113, 114, 115 & 116. Nothing untoward
there
it seemed. I have also reduced the share of the each drive for SRS from
maximum of 12% down to 6% which is average.
Any further ideas?
Thanks.
I
try to create a restore point before installing software updates etc.:
"System Restore is not able to create a restore point. Please restart the
computer and then run system restore again." Needless to say this achieves
nothing.
A visit to Microsoft's comprehensive web site suggested three possible
causes of the problem:
1. The most likely cause: "You cannot create a restore point with a
highpoint driver installed." (MSKB article ID 322246). However a check
through my drivers in safe mode with hidden and system files revealed, as
recommended, confirmed that there is no Highpoint file on my system.
2. Next suspect: Go to computer management in control panel and check
that system restore service (SRS) is set to start automatically and its
status is started -- they both are.
3. Check the event log under Event viewer\system for clues. There are
some entries from when I switched off the SRS for all drives, deleted
earlier restore points and then switched it back on again for all four
drives. These events are coded 113, 114, 115 & 116. Nothing untoward
there
it seemed. I have also reduced the share of the each drive for SRS from
maximum of 12% down to 6% which is average.
Any further ideas?
Thanks.