Cannot Create System Restore Points

  • Thread starter Thread starter Simon Harris
  • Start date Start date
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Simon Harris

I am running XP Pro with SP2 on a PC which gives me an error message when
I
try to create a restore point before installing software updates etc.:
"System Restore is not able to create a restore point. Please restart the
computer and then run system restore again." Needless to say this achieves
nothing.

A visit to Microsoft's comprehensive web site suggested three possible
causes of the problem:

1. The most likely cause: "You cannot create a restore point with a
highpoint driver installed." (MSKB article ID 322246). However a check
through my drivers in safe mode with hidden and system files revealed, as
recommended, confirmed that there is no Highpoint file on my system.

2. Next suspect: Go to computer management in control panel and check
that system restore service (SRS) is set to start automatically and its
status is started -- they both are.

3. Check the event log under Event viewer\system for clues. There are
some entries from when I switched off the SRS for all drives, deleted
earlier restore points and then switched it back on again for all four
drives. These events are coded 113, 114, 115 & 116. Nothing untoward
there
it seemed. I have also reduced the share of the each drive for SRS from
maximum of 12% down to 6% which is average.

Any further ideas?

Thanks.
 
Simon Harris said:
I am running XP Pro with SP2 on a PC which gives me an error message when
I
try to create a restore point before installing software updates etc.:
"System Restore is not able to create a restore point. Please restart the
computer and then run system restore again." Needless to say this achieves
nothing.

A visit to Microsoft's comprehensive web site suggested three possible
causes of the problem:

1. The most likely cause: "You cannot create a restore point with a
highpoint driver installed." (MSKB article ID 322246). However a check
through my drivers in safe mode with hidden and system files revealed, as
recommended, confirmed that there is no Highpoint file on my system.

2. Next suspect: Go to computer management in control panel and check
that system restore service (SRS) is set to start automatically and its
status is started -- they both are.

3. Check the event log under Event viewer\system for clues. There are
some entries from when I switched off the SRS for all drives, deleted
earlier restore points and then switched it back on again for all four
drives. These events are coded 113, 114, 115 & 116. Nothing untoward
there
it seemed. I have also reduced the share of the each drive for SRS from
maximum of 12% down to 6% which is average.

Any further ideas?

Thanks.


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You might try to enable System Restore only on the drive that contains your
XP install (as it really is of no benefit on the other drives, if any). If
any of your other drives are too small (contain too little free space) it
will prevent XP from creating the restore point for any of the drives, IIRC.
To do this you would need to turn off SR on all drives, reboot, turn on for
only the XP installed drive, then reboot again for the initial SR point to
be established, again IIRC.

HTH
 

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